About This Business
About This Business
New Tech Metals is a family-owned business specializing in supplying high-quality metal components and finished products for OEMs and industry leaders throughout the Midwest and across the United States. With a wide range of fabrication services based on CNC platforms and laser technology, the company offers optimal accuracy in cut and form services, as well as comprehensive production cycle services from design to completion. New Tech Metals' expertise in prototype and advanced parts machining services complements its component work, enabling the company to maintain quality control while minimizing cost and time. The company's assembly services allow customers to receive multi-part components and fully assembled projects, with capabilities including project management, riveting, packaging, and logistics to ensure on-time delivery. New Tech Metals' development team brings customers' parts, components, or projects from concept to fruition, utilizing Design for Manufacture capabilities to produce prototypes that can be tested prior to investing in larger orders. The company's engineering group offers project management, mechanical engineering, and cost reduction analysis services to ensure products fit customers' operational needs and budgetary requirements. As a supplier of choice for a diverse customer base, including builders, architects, manufacturers of national brands, defense contractors, and Tier 1 and Tier 2 suppliers, New Tech Metals prioritizes collaborative relationships with customers to produce parts and projects that meet their specific needs. With a strong focus on continuous improvement and following best practices, the company has developed a culture in which excellence is an expectation rather than a goal. New Tech Metals consistently invests in state-of-the-art manufacturing equipment to provide high-quality components that meet tolerance requirements, demonstrating its commitment to delivering exceptional products and services to its customers. By combining personal service, technical expertise, and a dedication to quality, New Tech Metals has established itself as a trusted partner for businesses seeking reliable and innovative metal component solutions.
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Customer Review
Disappointing Experience with New Tech Metals
I must say, my interaction with New Tech Metals was a resounding disappointment. As someone who values precision and attention to detail, I was dismayed by the lack of transparency in their production cycle. The CNC platforms and laser technology they tout as a strength seemed to be more of a gimmick than a genuine advantage. My order for custom metal components was delayed not once, not twice, but thrice, with each excuse more implausible than the last. The assembly services, which I had hoped would be a hallmark of their operation, were sloppy at best. When I finally received my order, I was appalled to find that the riveting was subpar and the packaging was haphazard. For a company that claims to prioritize collaborative relationships with customers, I found their communication to be woefully inadequate. The project management team seemed more interested in placating me with empty promises than in actually addressing my concerns. As a long-time industry professional, I expect a certain level of quality and service from my suppliers. New Tech Metals fell woefully short of those expectations. Unless they seriously revamp their operations and commitment to customer satisfaction, I would not recommend them to my worst enemy.
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