About This Business
C

Au cœur des Alpes Françaises, France

04 50 67 71 04

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About This Business

Créfia is a 28-year-old company that originated from the fusion of creativity and reliability. Founded by Alain, who discovered his passion for computer science after serving as a pilot in the air force, the company started by developing custom software for various clients. In 2009, Alain and his team, including Jennifer, created Easybel, a software solution for hair salons, which marked the beginning of their current business model. By 2011, Créfia had shifted its focus entirely to Easybel and later introduced Easybel Toilettage, a version adapted for pet groomers. Both software solutions have continued to evolve, incorporating features such as online reservations and e-commerce, while ensuring compliance with legal requirements for payment processing. Créfia's mission is to provide simple, user-friendly tools that cater to the specific needs of beauty and grooming professionals, enabling them to manage their daily operations efficiently. With a strong presence in seven countries and a commitment to innovation, Créfia has established itself as a trusted partner for salons and pet groomers alike. The company's dedication to delivering high-quality software solutions has earned it a reputation for excellence in the industry. As Créfia continues to grow and expand its offerings, it remains focused on empowering its clients to reach their full potential, unencumbered by the complexities of traditional software solutions. By choosing Créfia, professionals in the beauty and grooming sectors can benefit from cutting-edge technology, expert support, and a deep understanding of their unique needs and challenges. With its roots in the French Alps and a registration with the Autorité de Contrôle et de Résolution (ACPR) as a payment service provider, Créfia is well-positioned to serve the evolving needs of its clients across Europe and beyond. Through its software solutions and commitment to customer satisfaction, Créfia aims to make a lasting impact on the beauty and grooming industries, one salon at a time.

Customer Review
LF
Léa Fournier

June 05, 2025

★☆☆☆☆ 1/5
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Disappointing Experience with Créfia's Easybel

I'm extremely disappointed with the service provided by Créfia, particularly with their Easybel software. As the owner of a small hair salon, I was looking for a reliable and efficient solution to manage my daily operations. Unfortunately, Easybel failed to deliver on its promises. The online booking feature was clunky and often resulted in double bookings, while the e-commerce integration was cumbersome and difficult to navigate. The customer support team was unresponsive and unhelpful, leaving me to figure out the issues on my own. For a company that claims to empower businesses to reach their full potential, Créfia's software and support fell woefully short. Perhaps it's time for them to revisit their mission and focus on providing a better experience for their clients. Until then, I would not recommend Créfia's services to anyone in the aesthetics and grooming industry.

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Company Overview
Créfia
★☆☆☆☆
1.0/5 (1 reviews)

Au cœur des Alpes Françaises, France

04 50 67 71 04

Visit Website

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