About This Business
Villavicencio
About This Business
Au Tienda is an e-commerce platform specializing in imported products, offering a wide range of items for various needs. Their product portfolio includes pet care accessories like the Cepillo Dispensador De Jabón Para Mascota, Arnés Antiperdida De Seguridad Para Niños, and Rascador Cepillo Esquinero Para Gato. They also cater to technology enthusiasts with products such as the Sistema De Alarma Inalámbrico Wifi App Tuya 4g, Forro Protector En Silicona Para Cargador De Iphone 20w, and Camara Para Carro 3 Lentes Dvr 1080p. Additionally, Au Tienda provides interactive toys for pets, like the Juguete Porta Snack Interactivo Para Gato Azul, and baby care products including the Comedero Plegable Mascotas Viajero Silicona Flexible and Casco Protector Antigolpes Anticaída Para Bebé. The company prioritizes customer satisfaction, as evident from testimonials praising their excellent service and attention to detail in fulfilling orders. With a diverse product range and commitment to customer needs, Au Tienda aims to provide a convenient and reliable shopping experience for its customers.
Categories
Customer Review
Disappointing Experience with Au Tienda: Lackluster Customer Service
I'm extremely dissatisfied with my recent purchase from Au Tienda. As someone who values good customer service, I was disappointed to find that their team was unresponsive to my queries. I ordered the cepillo dispensador de jabón para mascota for my dog, but it arrived damaged. When I tried to contact their customer support, I was met with a generic automated response and no follow-up. The product itself was also not as described - the quality was subpar and not worth the price I paid. I've read testimonials from other customers like Javier Anzola, who had a positive experience, but my encounter was vastly different. With so many other online retailers offering similar products with better service, I wouldn't recommend Au Tienda to anyone. Perhaps they should focus more on improving their customer satisfaction rather than just expanding their product lineup.
Was this review helpful?
Is this your company?
Claim Au Tienda and manage reviews.
Benefits:
- Manage business profile
- Remove inappropriate reviews ($50 each)
- Priority support
Company Overview
Similar Companies
Wilco Stores
KSK Loja Tática
Fernando Rips
Accurascale
Have an Experience to Share?
Help others by sharing your honest review about this business or others
Write a Review