About This Business
400 S 4th St, Las Vegas, Nevada, 89101, US
About This Business
Rent Merchant is a leading online rent payment service for landlords and property managers, providing a convenient, secure, and reliable system for tenants to pay their rent online. Founded in 2009, the company is owned and operated by a team of experienced real estate and business services professionals. Rent Merchant's mission is to make it fast and easy to accept rent payments online, offering integration with existing websites or custom parked pages complete with property logos, locations, phone numbers, and more. The platform allows tenants to pay rent using all major credit cards, eChecks, and bank transfers online, with mobile website compatibility for payments on the go. Tenants automatically receive monthly rent payment reminders a week before their rent is due, making it easier to pay rent online. Rent Merchant is a win-win software solution for landlords and tenants alike, eliminating the need for checks and wait times for clearance. The company specializes in collecting rent for single, multi-family, and commercial rental properties, with high-quality standards and the lowest rates in the industry. Rent Merchant is privately held and based in Las Vegas, Nevada, with a team of knowledgeable and experienced real estate professionals. The company offers custom website building services for landlords without an existing website, complete with mobile-responsive design and online payment portals. With Rent Merchant, tenants can pay rent easily via email, text message, or existing website, and those who pay with credit cards can even build up points and frequent flyer miles. Overall, Rent Merchant is revolutionizing the rent payment system, making it easier for landlords and tenants to manage rent payments online.
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Customer Review
A System That's More Frustrating Than a Tenant Who Won't Pay
I've been using Rent Merchant for my rental properties for a while now, and I've got to say, it's been a mixed bag. The idea of having tenants pay rent online is great, but the execution is where things fall apart. First of all, the setup process was a nightmare. I had to deal with their customer support team, which seemed helpful at first but ultimately couldn't resolve my issues. The website integration was clunky, and I had to hire a separate web developer to get everything working smoothly. And don't even get me started on the payment processing fees - they're higher than what I was quoted initially. But you know what the worst part is? The lack of transparency when it comes to payment discrepancies. I've had tenants claim they've paid rent, only for me to find out that the payment didn't go through due to some technical issue on Rent Merchant's end. It's created more problems than it's solved, if you ask me. And the reminders? Forget about it. They're either too early or too late, and half the time, they don't even send them out. I've had to manually remind my tenants to pay rent, which defeats the purpose of using a service like Rent Merchant in the first place. Overall, I'd say Rent Merchant is a decent idea, but the implementation is subpar. Until they iron out these kinks, I'd recommend looking elsewhere for your online rent payment needs.
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