About This Business
About This Business
eShipGlobal is a shipping management solutions provider that caters to the needs of businesses, universities, and international students. With a strong focus on open and constant communication, the company strives to maintain a high level of customer satisfaction. eShipGlobal offers a range of services, including the University Express Mail Service (UEMS), which allows for the shipping and requesting of international student documents and packages. Additionally, the company provides add-on packages and services through its eShipEnterprise platform, as well as resources and connections to advisors and students through CollegeThink. eShipGlobal's mission is to provide efficient and reliable shipping solutions, enabling its customers to ship, connect, and deliver with ease. The company is headquartered in Dallas, Texas, and operates with a core value of maintaining open communication with its customers. With a dedicated customer support team available to assist with general inquiries, technical support, and sales, eShipGlobal is committed to delivering exceptional service to its clients. Whether you are a business, university, or international student, eShipGlobal is the ideal partner for all your shipping needs. The company's commitment to its customers is evident in its core values, which prioritize open communication, constant support, and a customer-centric approach. By choosing eShipGlobal, customers can expect a seamless and efficient shipping experience, backed by a team of experts who are dedicated to delivering exceptional results. With its comprehensive range of services, robust support infrastructure, and customer-focused approach, eShipGlobal is the perfect choice for anyone looking for a reliable and efficient shipping solution. The company's expertise in shipping management solutions, combined with its passion for customer satisfaction, makes it an ideal partner for businesses, universities, and international students alike. By leveraging its expertise and resources, eShipGlobal is able to provide customized shipping solutions that meet the unique needs of its customers, ensuring that their packages are delivered safely, efficiently, and on time. With eShipGlobal, customers can trust that their shipping needs are in good hands, and that they will receive the highest level of service and support every step of the way. The company's goal is to make shipping easy, convenient, and stress-free, and it achieves this through its commitment to excellence, its focus on customer satisfaction, and its dedication to delivering exceptional results. By choosing eShipGlobal, customers can expect a shipping experience that is tailored to their needs, and that is backed by a team of experts who are passionate about delivering exceptional service. Whether you need to ship documents, packages, or anything in between, eShipGlobal is the perfect partner for all your shipping needs. With its comprehensive range of services, robust support infrastructure, and customer-focused approach, eShipGlobal is the ideal choice for anyone looking for a reliable and efficient shipping solution. The company's expertise in shipping management solutions, combined with its passion for customer satisfaction, makes it an ideal partner for businesses, universities, and international students alike. By leveraging its expertise and resources, eShipGlobal is able to provide customized shipping solutions that meet the unique needs of its customers, ensuring that their packages are delivered safely, efficiently, and on time. With eShipGlobal, customers can trust that their shipping needs are in good hands, and that they will receive the highest level of service and support every step of the way.
Categories
Customer Review
The Ship Has Sailed on Customer Satisfaction
As an international student, I was initially drawn to eShipGlobal's promise of efficient and reliable shipping solutions. However, my experience with the company has been nothing short of disappointing. Despite their claims of prioritizing open communication, I found it incredibly difficult to get in touch with their customer support team. When I finally did manage to reach them, I was met with a lack of empathy and a clear disconnect from the issues I was facing. The University Express Mail Service (UEMS) that they touted as a convenient solution for international students like myself ended up being a nightmare to navigate. The add-on packages and services offered through their eShipEnterprise platform seemed like an attempt to nickel-and-dime customers rather than provide any real value. What's most striking is the stark contrast between their mission statement and the actual service provided. eShipGlobal claims to strive for high customer satisfaction through open and constant communication, but my experience suggests that this is nothing more than lip service. For a company headquartered in Dallas, Texas, with a supposedly dedicated customer support team, the lack of follow-through on their commitments is staggering. Whether you're a business, university, or international student, I would caution against choosing eShipGlobal for your shipping needs. Their comprehensive range of services and robust support infrastructure mean little when the customer-centric approach they claim to value is nowhere to be found. In the end, the stress and hassle I endured trying to use their services far outweighed any potential convenience they might have offered. Needless to say, I will not be returning to eShipGlobal and would advise others to explore alternative shipping solutions that actually prioritize customer satisfaction.
Was this review helpful?
Is this your company?
Claim eShipGlobal and manage reviews.
Benefits:
- Manage business profile
- Remove inappropriate reviews ($50 each)
- Priority support
Company Overview
Similar Companies
Online Reputation Care
The Beer Peddler Inc.
Orkin Pest Control
osFinancials
Have an Experience to Share?
Help others by sharing your honest review about this business or others
Write a Review