About This Business
About This Business
CWPM, LLC is a leading industry expert in waste removal, recycling services, and dumpster rentals, serving customers across Connecticut and Rhode Island. With a strong presence in Plainville, New London, North Franklin, CT, and Westerly, RI, the company has established itself as a dependable and superior quality service provider. CWPM's extensive range of services includes dumpster rentals from 2 cubic yards up to 50 cubic yards, compaction systems, full recycling programs, wood and demo waste recycling, transfer station operation, and 24-hour on-call service. The company also offers residential curbside collection, electronics recycling, and 100-yard trailers for contractors. As a family-owned and operated business, CWPM boasts a team of over 300 dedicated professionals with more than 200 years of combined managerial experience and industry knowledge. The company's fleet consists of over 250 vehicles, including front loaders, roll-offs, side arms, tractors, and trailers. Additionally, CWPM owns and operates four State of CT DEEP permitted transfer stations in Berlin, Bozrah, Plainville, and New London, as well as various municipal-owned facilities. With a commitment to providing highly competitive rates and superior quality services, CWPM has become a trusted partner for contractors, residents, municipalities, and commercial clients. The company's mission is to deliver exceptional waste removal and recycling services while maintaining a strong focus on community involvement and customer satisfaction. By leveraging its extensive experience, industry expertise, and state-of-the-art equipment, CWPM continues to set the standard for waste management and recycling services in Connecticut and Rhode Island.
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Customer Review
Underwhelming Experience with CWPM's Dumpster Rentals
I'm not one to usually write reviews, but my recent experience with CWPM, LLC was a letdown. As a contractor, I needed a reliable dumpster rental service for my construction site in Plainville, CT. CWPM's sales team promised me the world - competitive rates, superior quality services, and a wide range of dumpster sizes. However, the reality was far from it. The 20-yard dumpster I rented arrived late, and the driver seemed clueless about the location. When I tried to reach out to their customer service, I was put on hold for over 20 minutes, only to be told that they would 'look into it.' The dumpster itself was rusty and had a weird smell. Not exactly what I'd call 'superior quality.' To top it all off, the billing process was a nightmare. They tried to charge me for extra days, even though I had explicitly stated my rental period. After several heated phone calls, they finally corrected the mistake. I'm extremely disappointed in CWPM's lack of professionalism and follow-through. For a company that claims to be a 'leading industry expert,' they sure didn't show it in my case. Unless they seriously revamp their customer service and logistics, I wouldn't recommend them to anyone. One star from me, and that's being generous.
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