About This Business
About This Business
Mudlark Music, led by Ben Hemmendinger, is a specialized music service based in Brattleboro, Vermont, USA. The company offers a wide range of services for free-reed instruments, including tuning, repairs, and full restorations, all backed by a guarantee and free estimates. Mudlark Music caters to various types of instruments such as piano accordions, chromatic button accordions and bayans, diatonic button accordions and melodeons, concertinas, harmoniums, harmonicas, melodicas, and more. In addition to instrument services, Mudlark Music provides music lessons, which can be taken online or in person, allowing students flexibility and convenience. The company also sells instruments, with details available upon contact. With a focus on quality and customer satisfaction, Mudlark Music is a one-stop solution for musicians and music enthusiasts looking for professional instrument services and educational resources. Whether you're a seasoned musician or just starting out, Mudlark Music's expertise and personalized approach make it an ideal choice for all your musical needs. By combining technical expertise with a passion for music, Mudlark Music aims to provide the best possible experience for its clients, ensuring that their instruments sound their best and that they can enjoy making music to the fullest.
Customer Review
A Missed Note in the Melody of Service
I must confess, my experience with Mudlark Music, under the leadership of Ben Hemmendinger, was a cacophony of disappointment. As a professional musician with a penchant for the melodica, I had high hopes for their specialized services. Unfortunately, the tuning and repair work done on my instrument fell short of my expectations. The process was lengthy, and when I finally received my melodica back, it was not in the pristine condition I had anticipated. The cost, while not exorbitant, did not justify the subpar workmanship. I had opted for their full restoration service, expecting a meticulous approach, but the results suggested a more hurried process. Furthermore, the communication throughout the process was lacking, with my inquiries often met with delayed responses or none at all. While I appreciate the wide range of services Mudlark Music offers, including music lessons and instrument sales, my direct experience with their core service was underwhelming. For a company that prides itself on being a one-stop solution for all free-reed instrument needs, the execution in my case was off-key. Perhaps, with a bit more attention to detail and a refinement in their customer service, Mudlark Music could strike the right chord with its clientele.
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