Yellow.ai
400 Concar Dr, San Mateo, CA 94402, US
About This Business
Yellow.ai is a cutting-edge technology company that specializes in providing AI-powered customer service solutions. With its superior AI capabilities, the platform enables businesses to streamline their customer service operations, delivering accurate, faster, and personalized interactions. The company's AI technology can automate up to 90% of customer service operations, providing 24/7 self-service and omni-channel support, which leads to 60% more engagement and 40% higher customer satisfaction (CSAT). Yellow.ai's VoiceX technology generates life-like voices and delivers precise responses to complex requests in real-time, allowing businesses to deliver unmatched customer service through natural, human-like interactions across voice, chat, and email channels. The company's dynamic AI agents can achieve 90% automation, offering 24/7 support and proactive solutions that reduce customer effort. Yellow.ai's platform integrates with top contact center solutions like Salesforce, Zendesk, Genesys, and Nice, or can operate independently, providing enhanced AI-driven agent support and ticketing. The company is committed to security and compliance, with robust guardrails and systems in place to ensure user and enterprise security, backed by HIPAA, GDPR compliances, ISO, SOC2 certifications, and the principles of Responsible AI. With its native Gen-AI integration framework, Yellow.ai offers rapid deployment with 150+ pre-built integrations, seamlessly connecting with existing tech stacks. The company's professional services help minimize risks and ensure the right deployment from the start. Yellow.ai has been recognized by leading industry leaders and is trusted by over 1300 global brands. The company's mission is to help businesses deliver exceptional customer service through the power of AI, and its vision is to be the leading provider of AI-powered customer service solutions. With its strong focus on innovation, security, and customer satisfaction, Yellow.ai is poised to revolutionize the customer service industry.
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Customer Reviews
1 total reviews
Rohan Jain
June 06, 2025AI-Powered Customer Service Revolutionized with Yellow.ai
I've had the pleasure of implementing Yellow.ai's cutting-edge technology for our company's customer service operations, and I must say, it's been a game-changer. The level of automation and personalization their AI platform offers is unparalleled. We've seen a significant reduction in customer effort and a substantial increase in customer satisfaction. The VoiceX technology is incredibly impressive, generating life-like voices that deliver precise responses to complex requests in real-time. The integration with our existing contact center solution was seamless, and the security measures they have in place are robust and compliant with all major regulations. What's more, their professional services team has been instrumental in ensuring a smooth deployment and minimizing risks. I'm thoroughly impressed with Yellow.ai's commitment to innovation, security, and customer satisfaction. They're truly revolutionizing the customer service industry, and I'm excited to see the impact they'll continue to make. With over 1300 global brands trusting them, it's clear that Yellow.ai is the go-to solution for businesses looking to deliver exceptional customer service through the power of AI.
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Company Information
Address
400 Concar Dr, San Mateo, CA 94402, US