Winder Pawville
About This Business
Winder Pawville, formerly known as The Paws Resort, is a premier pet care facility located in Winder, Georgia. Under the new ownership of Phil and Amanda, the facility is committed to continuing the high standard of care that has been established over the past 17 years. With a focus on providing a convenient and enjoyable experience for pet owners, Winder Pawville offers a range of services including dog boarding, dog daycare, cat boarding, and grooming. The facility is designed to provide a comfortable and safe environment for pets, with features such as cozy pet boarding townhomes, caring groomers, knowledgeable trainers, and plush daycare play yards. Winder Pawville's mission is to create the ultimate pet services experience, and the company is dedicated to achieving this goal through its commitment to customer satisfaction and the well-being of the pets in its care. With the introduction of a new app, pet owners can now book services 24/7, making it easier than ever to plan a 'pawcation' for their furry friends. The app, available for download through the Gingr for Pet Parents platform, allows users to register, book services, and access important information about their pet's stay. Winder Pawville is part of the larger Pawville group, which has a presence in multiple locations throughout the Southeast. The company's founders, Phil and Amanda, have a proven track record of success in the pet care industry, having opened their first pet resort in 2007. With their experience and expertise, Winder Pawville is well-positioned to provide top-notch care for pets and exceptional service for their owners. Whether you're looking for a safe and comfortable place for your pet to stay while you're away or a fun and engaging environment for them to socialize and play, Winder Pawville is the perfect choice. With its convenient location, comprehensive services, and commitment to customer satisfaction, Winder Pawville is the ultimate destination for pet owners in the Winder area.
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Customer Reviews
1 total reviews
Brianna Jenkins
June 06, 2025Underwhelming Experience at Winder Pawville
I was really looking forward to trying out Winder Pawville for my fur baby's boarding needs, but unfortunately, the experience fell short of my expectations. The facility itself looks nice, but the service was subpar. The staff seemed overwhelmed and disorganized, and it took them a while to get back to me with updates on my pet's stay. The app they introduced is a great idea, but it's glitchy and not user-friendly at all. I had to call multiple times to book a simple grooming appointment. The townhomes for boarding look cozy, but I was disappointed to find out that they don't provide any extra playtime or attention for the pets unless you pay an extra fee. For the price they're charging, I expected a lot more. Maybe it's still a work in progress under the new ownership, but for now, I'd say there are better options in the area for pet care. The founders' experience in the industry is impressive, but it doesn't seem to translate to the day-to-day operations here. With a bit more attention to customer service and pet care, Winder Pawville could live up to its promise, but until then, I'm taking my business (and my pet) elsewhere.
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Review Statistics
Based on 1 reviews