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Westvaal Motor Group

★★★☆☆
3.0/5
Based on 1 reviews

South Africa

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About This Business

The Westvaal Motor Group is a leading industry player in the South African automotive market, specializing in the sales of new, used, and demo model vehicles. With a rich history spanning over 46 years, the company has established itself as a trusted and reliable partner for individuals and families seeking mobility solutions. As a people-centered organization, Westvaal Motor Group prioritizes exceptional value and service, ensuring that customers receive the best possible experience. The company's extensive portfolio includes a wide range of prominent car brands, such as Alfa Romeo, Citroën, Fiat, Ford, Foton, Honda, Hyundai, Isuzu, Isuzu Trucks, Jeep, MG, Opel, Peugeot, Renault, Suzuki, and Volkswagen. In addition to vehicle sales, Westvaal Motor Group offers expert vehicle services, genuine parts, professional advice, and real peace of mind. The company also provides vehicle and truck rental and leasing services through Simplify, catering to diverse automotive needs. With dealerships located throughout South Africa, Westvaal Motor Group is well-positioned to serve customers nationwide. The company's mission is to save customers costs in both the short and long term, while delivering quality and exceptional value. Through its commitment to customer satisfaction and mobility solutions, Westvaal Motor Group has become a trusted name in the South African automotive industry. The company's dedication to its customers is reflected in its people-centered approach, which prioritizes building lasting relationships and providing personalized support. As a result, Westvaal Motor Group has established a loyal customer base and continues to grow and expand its operations. With a strong focus on innovation and customer service, Westvaal Motor Group is poised to remain a leading player in the South African automotive market for years to come.

Customer Reviews

1 total reviews

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LM
Lesedi Mthembu
June 05, 2025
★★★☆☆ 3/5
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Overpromised, Underdelivered: My Disappointing Experience with Westvaal

I'm extremely disappointed with the service I received from Westvaal Motor Group. As a long-time fan of the brand, I expected more from their sales team. The process of buying a car was arduous, with constant miscommunication and unmet expectations. The salesperson seemed more interested in meeting their quota than understanding my needs. The car I purchased had several issues that were not disclosed to me, and the after-sales service has been subpar. The maintenance team took weeks to address my concerns, and the parts department seemed disorganized. For a company that prides itself on being 'people-centered,' I felt like just another number. The lack of transparency and accountability is alarming. Unless they revamp their customer service and quality control, I would not recommend Westvaal Motor Group to anyone.

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Review Statistics
3.0
★★★☆☆

Based on 1 reviews

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Company Information
Address

South Africa

Added

June 05, 2025

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