VR Auto Repair
About This Business
VR Auto Repair is a reputable automotive service provider with over 20 years of experience in delivering quality auto repair services. The company's team of highly skilled mechanics utilizes the latest diagnostic equipment to efficiently diagnose and fix any issues with their clients' vehicles. VR Auto Repair offers a wide range of services, including no-charge start, stop, and steering checks, as well as OEM parts for various makes of automobiles. The company prides itself on its fair and transparent pricing, providing estimates upfront for hundreds of services on thousands of cars. With a 12-month/12,000-mile warranty backing all their services, clients can book with confidence. VR Auto Repair is a member of the Professional Auto Service, an elite performance network of independent service facilities that share common goals of being world-class automotive service centers. The company's commitment to excellence is evident in its state-of-the-art equipment and highly rated mechanics who come to clients' homes or offices, even on evenings and weekends. Whether it's a routine vehicle inspection, multi-point contact, or diagnostics, VR Auto Repair makes it easy for clients to get their automotive-related questions answered by a mechanic. With its convenient online booking system, clients can schedule auto services 24/7, making VR Auto Repair the go-to destination for all automotive needs. The company's mission is to provide reliable and expert service, ensuring that clients' vehicles are repaired or serviced properly and in a timely fashion. By choosing VR Auto Repair, clients can trust that they are in good hands, with a team of professionals who are dedicated to delivering exceptional service and building long-term relationships with their clients.
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Customer Reviews
1 total reviews
Regina Motorhead
June 05, 2025Overpriced and Inefficient: A Disappointing Experience with VR Auto Repair
I'm extremely dissatisfied with the service I received from VR Auto Repair. As a long-time car enthusiast, I expect a certain level of expertise and transparency from my mechanics. Unfortunately, VR Auto Repair fell short in both areas. The initial estimate for my vehicle's repair was reasonable, but the final bill ended up being significantly higher due to 'unexpected' labor costs. When I questioned the discrepancy, the staff seemed evasive and uncooperative. The repair itself took longer than expected, and when I picked up my car, I noticed that the issue hadn't been fully resolved. The 12-month/12,000-mile warranty sounds great on paper, but when I tried to schedule a follow-up appointment to address the remaining problems, I was given the runaround. For a company that prides itself on fair and transparent pricing, I found the experience to be anything but. The online booking system is convenient, but it's not enough to make up for the subpar service. Unless VR Auto Repair seriously overhauls its customer service and repair protocols, I would not recommend them to anyone.
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Review Statistics
Based on 1 reviews
Company Information
Address
500 South Raymond Ave. UNIT E, Fullerton, CA
Phone
Website
https://vrautorepair.com/Added
June 05, 2025