VB Computers
About This Business
VB Computers is a German-based company specializing in the sale of high-quality tablets and laptops from renowned manufacturers such as Microsoft, Dell, Panasonic, and Fujitsu. Their product portfolio includes a wide range of devices, from the Microsoft Surface Pro 3 to the Panasonic Toughbook CF-54, catering to various customer needs and preferences. With a focus on mobility and productivity, VB Computers offers devices that are both powerful and versatile, making them suitable for use in different settings, whether it be in the office, at home, or on the go. The company's commitment to providing excellent customer service is evident in their prompt response to inquiries and their comprehensive product descriptions, which highlight the features and benefits of each device. VB Computers operates from its headquarters in Heidelberg, Germany, and is reachable through various channels, including phone, email, and their website. By offering a curated selection of top-tier products and dedicated customer support, VB Computers positions itself as a reliable partner for individuals and businesses seeking high-performance mobile computing solutions.
Categories
Customer Reviews
1 total reviews
Kai Schneider
June 06, 2025Chaos in Heidelberg: VB Computers Fell Short
I'm still trying to process the disappointment I felt when dealing with VB Computers. As a long-time fan of German engineering and quality, I expected more from this company. The Microsoft Surface Pro 3 I ordered had a defective screen, and the return process was an absolute nightmare. The customer service team seemed overwhelmed, and it took them weeks to respond to my emails. When I finally got through to someone on the phone, they were apologetic but couldn't provide a clear solution. The comprehensive product descriptions on their website didn't prepare me for the reality of their after-sales support. For a company that prides itself on mobility and productivity, VB Computers' customer service is surprisingly sluggish. Unless they revamp their support system, I'd advise others to think twice before making a purchase from them. One star from me, and that's being generous.
Is this your company?
Take control of your business profile and manage customer reviews.
What you get:
- Manage your business profile
- View all customer reviews
- Option to remove inappropriate reviews
- Priority support
Review Statistics
Based on 1 reviews