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The UPS Store 6388

★★★☆☆
3.0/5
Based on 1 reviews

5605 FM-423, Frisco, TX 75036-8959

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About This Business

The UPS Store 6388, located at 5605 FM-423 in Frisco, Texas, is a one-stop shop for all packing, shipping, and business needs. As a participating location, they offer the Pack & Ship Guarantee, which provides peace of mind by reimbursing customers for the cost of packing and shipping, plus the value of their items, if lost or damaged. The store's Certified Packing Experts are trained in advanced packing techniques and specialize in properly packing fragile, high-value, large, and odd-shaped items, including electronics, artwork, antiques, and luggage. They provide a full range of UPS shipping services for destinations within the United States and can take care of packing shipments for customers who are unsure of how to do it themselves. In addition to shipping services, The UPS Store 6388 also offers convenient notary services, document shredding provided by Iron Mountain, and other business solutions such as copying, printing, and mailboxes. The store is committed to providing excellent customer service and is open to serve the community's packing, shipping, and business needs. With their money-back guarantee on UPS Air and select UPS Ground services, customers can trust that their items will be handled with care and attention to detail. Whether you're a small business owner or an individual looking for convenient and reliable shipping services, The UPS Store 6388 is the perfect solution. Their location in Frisco, Texas, makes them easily accessible, and their wide range of services ensures that they can meet all of your business and shipping needs. The UPS Store 6388 is dedicated to providing the highest level of service and support to their customers, and they look forward to serving you.

Customer Reviews

1 total reviews

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Brenna ShipHappens
June 06, 2025
★★★☆☆ 3/5
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Lost My Package and My Trust

I'm still fuming after my experience with The UPS Store 6388 in Frisco. As a small business owner, I rely on shipping services to get my products to customers on time. But when I used their Pack & Ship Guarantee, I thought I was covered in case anything went wrong. Well, something did go wrong - they lost my package. And not just any package, but one containing fragile and high-value items that I had specifically asked them to handle with care. The Certified Packing Experts they brag about? Didn't seem so expert to me. When I tried to get help, the staff seemed uninterested and unapologetic. The manager kept saying 'it's not our policy' to reimburse for lost items, even though I had paid for the guarantee. Long story short, I'm out a lot of money and a lot of trust. Their money-back guarantee is basically worthless if they don't actually follow through. Needless to say, I won't be back, and I'd advise others to think twice before using The UPS Store 6388 for their shipping needs. One star from me, and that's being generous.

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★★★☆☆

Based on 1 reviews

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