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Squirrel

★★☆☆☆
2.0/5
Based on 1 reviews

Auckland, New Zealand

0800 21 22 30

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About This Business

Squirrel is a New Zealand-based mortgage brokerage firm that has been operating in the market for 16 years. Led by an experienced team under the direction of David Cunningham, the company prides itself on providing expert mortgage advice with a relaxed and approachable vibe. Squirrel's team of mortgage advisers are members of Financial Advice NZ, ensuring they are well-versed in their field and committed to delivering high-quality service. The company's mission is to make buying property easy, whether you're a first-time homebuyer, reviewing your existing mortgage, or a property investor. With access to a wide range of lenders, including over 5,000 peer-to-peer lenders, Squirrel can offer customized solutions that cater to individual needs. Their online application process is fast and straightforward, allowing clients to apply from anywhere in the world. Squirrel's advisers work closely with clients to understand their financial situation, provide honest feedback on potential properties, and negotiate the best possible home loan rates. The company's goal is not only to secure the best mortgage deal but also to help clients become mortgage-free faster. With a strong focus on customer satisfaction, Squirrel has garnered over 1,461 five-star reviews on Shopper Approved, demonstrating its commitment to delivering exceptional service. By working with Squirrel, clients can benefit from the company's negotiating power, which comes from arranging over $3 billion of loans per year. This enables Squirrel to secure better rates and provide more options for its clients. Whether you're looking to purchase a property from overseas or require guidance on your mortgage structure, Squirrel's team of experts is available to provide personalized advice and support. With offices located in Auckland, Christchurch, and Wellington, Squirrel is well-positioned to serve clients across New Zealand. The company's multilingual team, speaking languages such as Hindi, Punjabi, and Afrikaans, can cater to a diverse range of clients. By choosing Squirrel, clients can trust that they are working with a reputable and experienced mortgage brokerage firm that prioritizes their needs and goals.

Customer Reviews

1 total reviews

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BW
Brent Wilson
June 06, 2025
★★☆☆☆ 2/5
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Underwhelming Experience with Squirrel

I'm still trying to understand how a company with such a relaxed and approachable vibe can be so disappointing. My experience with Squirrel was like trying to navigate a maze without a map - confusing, frustrating, and full of dead ends. The promises of customized solutions and honest feedback sounded great on paper, but in reality, it felt like they were just trying to fit me into a pre-made mold. I was expecting a personalized approach, but what I got was a cookie-cutter advice that didn't take into account my unique financial situation. The online application process was clunky and slow, and the communication with the advisers was sporadic at best. I felt like I was just a number to them, not a person with real concerns and questions. The fact that they have over 1,461 five-star reviews on Shopper Approved makes me wonder if I just got unlucky or if those reviews are not entirely genuine. Maybe I'm just not the right fit for their 'relaxed and approachable' style, but I wouldn't recommend Squirrel to anyone looking for a stress-free mortgage experience. The negotiating power they tout didn't seem to make a difference in my case, and I ended up feeling like I was on my own, trying to find the best deal in a sea of complicated loan options.

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