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Seneco

★★☆☆☆
2.0/5
Based on 1 reviews

About This Business

Seneco is a leading distributor, consultant, and assistance provider for scientific and technical equipment, serving various industries, including research, quality control laboratories, and manufacturing sectors. With over 40 years of experience, the company offers cutting-edge solutions from top European and international brands. Seneco's expertise spans multiple fields, such as chemical, pharmaceutical, cosmetic, food, electronic, construction materials, innovative materials, automotive, aerospace, and medical-scientific research. The company's approach goes beyond mere product sales, as it aims to guide clients in making informed decisions tailored to their specific needs and applications. Seneco also provides test applications, laboratory and industrial trials, and post-sales support, including installation and product lifetime assistance. As a trusted partner, Seneco has established itself as a reliable and knowledgeable resource for businesses and organizations seeking high-quality scientific instrumentation and expert guidance. The company's commitment to excellence is reflected in its extensive range of applications, including food and beverage, medicine and pharmaceuticals, automotive and aerospace, construction and building, emerging sectors like cannabis, electron microscopy, and research and development. With a strong focus on customer satisfaction and a deep understanding of the scientific community's needs, Seneco continues to evolve and expand its offerings to meet the demands of an ever-changing market. By providing innovative solutions, expert advice, and dedicated support, Seneco has solidified its position as a premier supplier of scientific equipment and services, empowering clients to achieve their goals and advance their research and development endeavors.

Customer Reviews

1 total reviews

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AJ
Astrid Jensen
June 06, 2025
★★☆☆☆ 2/5
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Disappointing Experience with Overpriced Equipment and Subpar Support

I'm a research scientist working in a quality control laboratory, and my team recently purchased equipment from Seneco for our projects. Unfortunately, the experience was underwhelming, to say the least. The sales representative seemed more interested in pushing the most expensive models rather than understanding our specific needs and providing tailored solutions. We ended up with a device that, while fancy, didn't quite meet our requirements, and the price was steep. The post-sales support was also lacking; when we encountered issues with the equipment, it took multiple emails and calls to get someone to respond, and even then, the assistance was not as thorough as we had hoped. For a company that boasts about its expertise and commitment to customer satisfaction, Seneco fell short in our experience. Perhaps they're better suited for larger corporations with deeper pockets, but for smaller research teams or startups, I'd caution against expecting too much. The equipment itself was of good quality, but the overall experience was marred by poor customer service and a clear prioritization of sales over support.

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Review Statistics
2.0
★★☆☆☆

Based on 1 reviews

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Company Information
Address

Italy

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