Royal Autobody and Repair Center
About This Business
Royal Autobody and Repair Center, located in South San Francisco, CA, is a trusted and reliable auto repair shop that has been rated as the most honest in the metro area by its customers. With over 60 years of combined experience among its professionally trained mechanics, the center offers top-quality and guaranteed services, ensuring that customers receive the best possible care for their vehicles. The shop accepts and works directly with all major insurance carriers, making the repair process as seamless as possible. Royal Autobody and Repair Center stands out from the rest due to its No Hassle Guarantee, which promises to fix any issues that may arise from its services, giving customers complete peace of mind. As an independently owned and operated business, the center honors manufacturer's warranties and has built a reputation for its commitment to customer satisfaction, with thousands of satisfied customers testifying to its excellence. The shop's use of the latest diagnostic technology enables it to get customers back on the road safely and quickly, and its preventative maintenance services help prevent potential problems before they become major issues. Whether customers are looking for a trusted mechanic, body shop, upholstery, or diagnostic services, Royal Autobody and Repair Center is the go-to destination. With its strong focus on customer satisfaction, guaranteed services, and commitment to using the latest technology, Royal Autobody and Repair Center has established itself as a leader in the auto repair industry.
Customer Reviews
1 total reviews
Riley Mendoza
June 06, 2025Disappointing Experience with Royal Autobody
I'm extremely disappointed with the service I received at Royal Autobody and Repair Center. As someone who values honesty and transparency, I was initially drawn to their 'No Hassle Guarantee' and reputation for being the most honest in the metro area. Unfortunately, my experience was far from hassle-free. The estimated time for my repair was supposed to be 3-5 days, but it ended up taking over two weeks. When I inquired about the delay, I was met with a lack of communication and inconsistent updates from the staff. The final bill was also higher than initially quoted, with additional charges that were not clearly explained. While I appreciate their use of the latest diagnostic technology, the preventative maintenance services they recommended seemed unnecessary and overpriced. For a shop that prides itself on customer satisfaction, I felt like just another number. The lack of empathy and understanding from the management was surprising, especially considering their independently owned and operated status. Perhaps they've become too comfortable with their reputation and forgotten what truly matters - the customers. Needless to say, I won't be returning and would caution others to carefully review their estimates and ask plenty of questions before committing to any work.
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Review Statistics
Based on 1 reviews
Company Information
Address
1681 Mission Rd, South San Francisco, CA 94080-1219, US