Puybuy
About This Business
Puybuy is an online retailer committed to providing its customers with a seamless shopping experience. With a 30-day money-back guarantee, customers can shop with confidence, knowing they have ample time to return any product that does not meet their expectations. The company also offers free shipping on all orders, ensuring that customers do not incur any additional costs. Puybuy's dedication to customer support is evident in its 24/7 support line, where customers can reach out for assistance at any time. The support team is available to address any queries or concerns, making the shopping experience as hassle-free as possible. The website operates from Monday to Friday, between 8:00 and 18:00, but the support line is always available. Puybuy specializes in a wide range of products, including Apple phones and other electronics. As a best seller, the company takes pride in offering high-quality products that cater to the diverse needs of its customers. With its strong focus on customer satisfaction and support, Puybuy has established itself as a reliable and trustworthy online retailer. Whether you are looking for the latest electronics or other products, Puybuy is an excellent choice for anyone seeking a convenient and secure online shopping experience.
Customer Reviews
1 total reviews
Kai Rylan
June 06, 2025Bait and Switch, Avoid Like the Plague
I'm still fuming after my experience with Puybuy. The 30-day money-back guarantee sounds great on paper, but when I tried to return a defective Apple phone, they gave me the runaround. First, they claimed I missed the return window by a day (despite my order confirmation showing otherwise), and then they said they couldn't process the refund because their 'system' was down. When I asked to speak to a supervisor, I was put on hold for 20 minutes only to be told that they couldn't help me further. The free shipping they tout is also a joke - my package arrived late and damaged. The 24/7 support line is just a myth; I called multiple times and got a busy signal or a automated message saying they'd call back (which they never did). For a company that claims to prioritize customer satisfaction, Puybuy has failed miserably. Save your sanity and shop elsewhere. 1/10 would not recommend.
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Review Statistics
Based on 1 reviews