Product Source International, LLC
Berlin, New Jersey, USA
About This Business
Product Source International, LLC (PSI) is a renowned company that has been at the forefront of creating and marketing innovative, problem-solving products worldwide since its inception in 1998. With a strong focus on customer satisfaction, safety, and simplicity, PSI specializes in developing products for the home, health, and personal care industries, among others. The company's mission is built around several key marketing principles, including prioritizing customer satisfaction, promoting simplicity and invention, and creating products that appeal to the largest demographics possible. PSI achieves this through a combination of traditional marketing tactics and strategic application across various sales venues, including retail, direct sales, online platforms, and distribution channels. As of the latest update, PSI boasts an impressive portfolio of ten product lines, with a continuous effort to develop new and exciting products that solve common problems. The company's growth is a testament to its commitment to quality, with repeat business, long-term partnerships, and word-of-mouth recommendations underscoring its reliability and customer-centric approach. Located in Berlin, New Jersey, USA, PSI is dedicated to providing exceptional customer support, ensuring that queries and product support needs are met with friendly and efficient service. With office hours from 9:00 am to 6:00 pm, and an email contact point at [email protected], PSI remains accessible and responsive to its customers' needs. Through its dedication to innovation, customer satisfaction, and strategic marketing, Product Source International, LLC continues to make its mark in the global market, offering a range of quality products that simplify and enhance daily life.
Customer Reviews
1 total reviews
Riley Skeptical
June 05, 2025Plot Twist: Overpromised and Underdelivered
I'm not usually one to write reviews, but my experience with Product Source International, LLC (PSI) was a masterclass in disappointment. As someone who values simplicity and effectiveness in the products they use, I thought PSI's focus on 'problem-solving products' would be right up my alley. Unfortunately, the reality was more like a badly written sitcom - lots of promises, little delivery. The product I purchased, which was supposed to make my life easier, ended up being a complicated, poorly designed mess. The customer support, which they tout as 'friendly and efficient,' was actually unresponsive and unhelpful when I tried to reach out about my issues. It took multiple emails and a phone call to even get a response, and even then, it was just a generic apology with no actual resolution. For a company that claims to prioritize customer satisfaction, PSI seems to be all talk and no action. Maybe they're just too busy expanding their product lines to actually care about the people using them. Whatever the reason, I'm extremely dissatisfied with my experience and would not recommend PSI to anyone looking for reliable, effective products. One star from me, and that's being generous.
Is this your company?
Take control of your business profile and manage customer reviews.
What you get:
- Manage your business profile
- View all customer reviews
- Option to remove inappropriate reviews
- Priority support
Review Statistics
Based on 1 reviews