PC Medics of NJ
About This Business
PC Medics of NJ is a professional computer repair and service company located in Oaklyn, New Jersey. With a team of trained technicians, they offer a wide range of services including repairs, upgrades, and replacements for desktops, laptops, and mobile devices. Their shop repair services start at $54.99 for a diagnostic and $74.99 for a basic repair, but customers can also opt for an annual or monthly Shop Repair Service plan, which covers in-house labor costs. PC Medics of NJ also provides unlimited remote support starting at $24.99 per month, as well as travel discount services for customers who prefer on-site repairs. The company prides itself on being 'Your New Favorite Tech Professionals' and offers a 30-day warranty on all their work. They can fix various issues, from hardware to software problems, and can upgrade systems to improve performance. If a computer is beyond repair, PC Medics of NJ offers new, refurbished, and custom-built systems. Additionally, they specialize in mobile device repair, including screen replacements, camera repairs, and more, with most repairs completed on the same day. With a strong focus on customer support, PC Medics of NJ encourages customers to reach out via email or phone for any computer-related issues, promising quick responses and reliable solutions. As a one-stop-shop for all computer and mobile device needs, PC Medics of NJ aims to provide top-notch services, building long-term relationships with their clients and establishing themselves as trusted professionals in the tech industry.
Customer Reviews
1 total reviews
Diana Ross
June 06, 2025Tech Troubles Abound: Disappointing Experience at PC Medics of NJ
I'm extremely disappointed with the service I received from PC Medics of NJ. Initially, I was drawn in by their promise of 'quick responses and reliable solutions,' but my experience was far from it. The diagnostic process took longer than expected, and the technician seemed unsure about the issue with my laptop. The quote for the repair was reasonable, starting at $74.99, but the quality of the work did not match the price. After the repair, my laptop still had issues, and when I contacted them about it, the response was slow and unhelpful. For a company that prides itself on being 'Your New Favorite Tech Professionals,' the lack of follow-through and customer care is surprising. The 30-day warranty on their work is not very reassuring when the initial service is subpar. I opted for their unlimited remote support, which starts at $24.99 per month, hoping it would provide some recourse, but even that has been underwhelming. If you're looking for reliable and efficient computer repair services, I would caution against PC Medics of NJ. Their mobile device repair services, including screen replacements and camera repairs, might be more promising, but based on my experience, I'm hesitant to recommend them for anything. Perhaps they should focus more on delivering what they promise rather than just advertising it.
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Review Statistics
Based on 1 reviews