Panhandle Merchant Services
33 West Garden Street, Suite 3, Pensacola, Florida 32502, United States
About This Business
Panhandle Merchant Services, located in the heart of Pensacola, Florida, is a trusted and experienced payment processing firm dedicated to providing top-notch services to businesses across various industries. With over 20 years of expertise in the field, the company has established itself as a leading provider of innovative payment solutions, catering to the unique needs of each client. As an independent merchant service firm, Panhandle Merchant Services boasts access to a wide range of products, enabling them to offer unbiased recommendations and tailored guidance to ensure that businesses receive the most suitable products and services for their specific requirements. The company specializes in serving diverse business types, recognizing the importance of adapting to the ever-changing landscape of customer expectations, both in-person and online. By leveraging cutting-edge technology, Panhandle Merchant Services empowers businesses to stay ahead of the curve, facilitating seamless transactions and enhancing customer satisfaction. Their comprehensive suite of services includes industry-leading retail POS, restaurant POS, and bar POS systems, as well as Windows Touch PC, Android tablet POS, and iPad POS solutions. Moreover, they provide e-commerce and PCI-compliant and TLS security credit card processing services, ensuring the highest level of security and compliance for their clients. Some of the notable solutions they offer include Aldelo for restaurants, Acadia POS, EPI payments, SpotOn, Xera for restaurants, Aldelo Pay, Aldelo Express, Gift Hub, PayTrace, and more. What sets Panhandle Merchant Services apart is their commitment to making it easy for businesses to transition from their current merchant processing companies, allowing them to focus on their core operations without the hassle of complex payment processing. With a strong emphasis on customer support, the company operates with extended hours, including Monday through Friday from 9 am to 7 pm, and by appointment on Saturdays and Sundays. Their dedication to excellence is further underscored by their protection of client data through reCAPTCHA and adherence to Google's Privacy Policy and Terms of Service. As a testament to their reputation, Panhandle Merchant Services has earned the trust of numerous businesses, positioning themselves as 'Your Local Trusted Payment Processor.' Whether you are a restaurant, bar, retail establishment, or any other type of business looking to streamline your payment processing, Panhandle Merchant Services is poised to provide the expertise, solutions, and support necessary to propel your business forward in today's fast-paced, technology-driven marketplace.
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Customer Reviews
1 total reviews
Regina Pickett
June 06, 2025Disappointing Experience with Panhandle Merchant Services
I'm extremely dissatisfied with the service I received from Panhandle Merchant Services. As the owner of a small retail business in Pensacola, I was expecting a seamless transition from my previous payment processing company. Unfortunately, the process was marred by delays, poor communication, and a lack of transparency regarding their fees. The sales representative I worked with seemed more interested in making a sale than in understanding my business's unique needs. The POS system they recommended has been plagued by technical issues, and their customer support has been unresponsive to my concerns. Despite their claims of 'extended hours' and 'strong emphasis on customer support,' I've found it challenging to get help when I need it. The reCAPTCHA protection and adherence to Google's Privacy Policy are nice touches, but they don't make up for the subpar service I've received. For a company that prides itself on being 'Your Local Trusted Payment Processor,' I expected a lot more. Sadly, my experience has been a letdown, and I would not recommend Panhandle Merchant Services to other businesses in the area.
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Company Information
Address
33 West Garden Street, Suite 3, Pensacola, Florida 32502, United States