Owens Healthcare
2600 Mill St, Reno, NV, 89502-0105, US
About This Business
Owens Healthcare is a renowned provider of state-of-the-art medical equipment and supplies, catering to the needs of patients and caregivers throughout the North State. With an impressive legacy spanning over 60 years, the company has established itself as a trusted partner in delivering custom healthcare solutions. Owens Healthcare's commitment to exceptional value and unmatched care is underscored by its full accreditation from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) since 2003. The company's extensive range of services includes CPAP/BiPAP, capnography, non-invasive ventilation, airway clearance, and specialty therapies, all designed to improve the quality of life for individuals with breathing problems. A team of experienced respiratory therapists is dedicated to providing the highest quality care, ensuring that patients receive the support and guidance they need every step of the way. Owens Healthcare's patient-centric approach is reflected in its 24/7 support, state-of-the-art medical equipment, and compassionate care. The company's expertise in sleep therapy is particularly noteworthy, with solutions such as ventilators that convert room air into pressurized air, in-office nebulizers, and oxygen systems tailored to each patient's lifestyle. By choosing Owens Healthcare, patients and providers can expect a seamless experience, with the convenience of reordering PAP supplies and accessing specialist support. As a local healthcare professional, Owens Healthcare is committed to addressing the unique needs of its community, making it an ideal choice for those seeking reliable and personalized medical equipment and supplies. With its strong reputation, extensive services, and patient-focused approach, Owens Healthcare continues to be the go-to destination for individuals seeking high-quality healthcare solutions in the North State.
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Customer Reviews
1 total reviews
Harrison Ferguson
June 06, 2025Fell Short of Expectations with CPAP Supplies and Support
I'm extremely disappointed with the service I received from Owens Healthcare. As someone who relies on CPAP therapy, I expected a higher level of care and support from a company with such a strong reputation. Unfortunately, my experience was marred by delays in receiving my supplies, subpar equipment, and a lack of responsiveness from the customer support team. The respiratory therapists seemed knowledgeable, but their advice often felt generic and not tailored to my specific needs. I've been using their services for over a year now, and while the initial setup and training were satisfactory, the follow-up care has been lacking. For instance, I had to wait for over three weeks to get a replacement mask, which not only caused discomfort but also affected the efficacy of my therapy. The 24/7 support line was often unmanned, and when I did manage to get through, the solutions offered were not helpful. Given the accreditation from JCAHO and the company's legacy, I expected a more patient-centric approach. Instead, I felt like just another customer in a long list. Perhaps my experience was an outlier, but as someone who needs reliable and personalized care, I would caution others to carefully consider their options before choosing Owens Healthcare for their medical equipment and supply needs.
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Company Information
Address
2600 Mill St, Reno, NV, 89502-0105, US