OnlineSkyline
About This Business
OnlineSkyline is a leading provider of binding machines, laminators, and binding supplies, catering to the needs of schools, businesses, and print shops. With 24 years of experience and thousands of satisfied customers, the company has established itself as a trusted name in the industry. OnlineSkyline offers a wide range of binding styles, including coil binds, comb binds, wire binds, and VeloBinds, each with its unique features and benefits. Coil binds, for instance, are made of spiral-shaped plastic and are available in every color, making them a popular choice for books that need to lay flat and be versatile. Comb binds, on the other hand, are highly customizable and easy to use, allowing customers to print, ink, or screen their company name, logo, or any other design. Wire binds give a classy and professional appearance, making them ideal for presentations, reports, and proposals. OnlineSkyline also provides a comprehensive range of GBC parts, including binding machine parts, laminator parts, and shredder parts, which can be easily found using the search bar or by browsing the index pages. The company's commitment to customer satisfaction is evident in its dedicated technical support team, which is available to help with any questions, repairs, or maintenance needs. With its extensive product range, competitive pricing, and exceptional customer service, OnlineSkyline has become the go-to destination for all binding and laminating needs. Whether you are a school, business, or individual looking for high-quality binding solutions, OnlineSkyline is the perfect partner to help you achieve your goals. The company's mission is to provide innovative products, exceptional service, and unparalleled support to its customers, ensuring that they can focus on their core activities while leaving their binding and laminating needs to the experts. With its strong foundation, extensive experience, and customer-centric approach, OnlineSkyline is poised to continue its growth and success in the years to come.
Customer Reviews
1 total reviews
Bernadette Thompson
June 06, 2025Murphy's Law in Action: My Disastrous Experience with OnlineSkyline
I'm still trying to wrap my head around the absolute chaos that ensued when I tried to order a coil binding machine from OnlineSkyline. As someone who's worked with binding machines for years, I thought I knew what to expect, but boy was I wrong. The website itself was clunky and outdated, with broken links and a search function that seemed to be playing a game of hide-and-seek with the products I needed. But I digress. After finally managing to place my order, I waited. And waited. And waited some more. It took them over two weeks to ship my machine, and when it finally arrived, it was damaged. Not just a little damaged, mind you – we're talking broken plastic and exposed wires. I was shocked, to say the least. The 'dedicated technical support team' they brag about? Non-existent. I sent them multiple emails and called their customer service number at least five times, only to be met with a voicemail that promised a callback within 24 hours. It's been three weeks, and I'm still waiting. When I finally managed to get someone on the phone, they seemed completely uninterested in helping me resolve the issue. No apology, no offer to replace the machine or provide a refund – just a dismissive tone and a lot of finger-pointing. As someone who's spent years in the printing industry, I know that mistakes can happen. But it's how you respond to those mistakes that really matters. OnlineSkyline's lack of accountability and customer-centric approach has left a sour taste in my mouth, and I would not recommend them to my worst enemy. Save yourself the headache and look elsewhere for your binding needs. Trust me, you won't regret it.
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Based on 1 reviews