Oceanclear Eyecare
About This Business
Oceanclear Eyecare is a minority and women-owned optometry practice located in the neighborhood of Renton Highlands, offering easy access from surrounding cities including Issaquah, Bellevue, Newcastle, and Kent. As a professional eye care services provider, Oceanclear Eyecare caters to patients of all ages, ensuring that every individual receives the highest quality, compassionate optometry care. The practice boasts a wide selection of frames, including designer frames, making it a one-stop destination for all eye care needs. Oceanclear Eyecare accepts a wide range of insurance plans, including Regence, Premera, Frist Choice Health, Kaiser Access PPO, Aetna, VSP, EyeMed, Davis Vision, Superior Vision, United Health Care, Medicare, and Medicaid, among others. The team at Oceanclear Eyecare is committed to providing exceptional eye care, with a focus on personalized service and patient satisfaction. With over 300 5-Star Reviews, the practice has built a reputation for its caring and compassionate team, led by experienced optometrists like Dr. Wendy and Dr. Bernardi. Patients praise the practice for its calm and patient approach, as well as its ability to provide comfortable and effective solutions for various eye care needs, including contact lenses and eyewear. Whether you're looking for a routine eye exam or require more specialized care, Oceanclear Eyecare is dedicated to ensuring that you and your family receive the best possible care. The practice's mission is to provide the highest quality optometry services, while also promoting healthy and happy living for its patients. By choosing Oceanclear Eyecare, you can trust that you're in good hands, with a team that is passionate about delivering exceptional eye care and building long-lasting relationships with its patients. Oceanclear Eyecare is proud to be a part of the Renton Highlands community, and looks forward to serving you and your family's eye care needs.
Categories
Customer Reviews
1 total reviews
Diana Lee
June 06, 2025Disorganized and Uncompassionate Experience at Oceanclear Eyecare
I visited Oceanclear Eyecare expecting a professional and caring experience, given their reputation and numerous 5-star reviews. Unfortunately, my encounter was marred by disorganization and a lack of compassion from the staff. Upon arrival, I was left waiting for over 20 minutes without any update on the status of my appointment. When I finally met with the optometrist, Dr. Bernardi, I felt rushed and like my concerns were being brushed off. The examination itself was thorough, but the explanation of my results and the discussion of treatment options felt hurried and unclear. What really stood out, however, was the poor handling of my insurance. Despite confirming that they accepted my provider beforehand, there seemed to be a mix-up, and I was told I would have to pay out of pocket for certain services. The front desk staff seemed overwhelmed and unprepared to address my questions or concerns about the billing. Given the emphasis Oceanclear Eyecare places on patient satisfaction and personalized service, my experience fell significantly short of expectations. Perhaps it was an off day, but the lack of attentiveness and the confusion with my insurance claims left a sour taste. Until they can demonstrate more consistency in their service quality, I would caution others to approach with skepticism.
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Review Statistics
Based on 1 reviews
Company Information
Address
4575 NE 4th St, Renton, WA 98059-5054, US