MyTrip Bookers

The Trip That Fell Apart: My Disastrous Experience with MyTrip Bookers

I'm still trying to process how a company that promises 'unparalleled customer service' and 'exceptional travel experiences' could so utterly fail to deliver. My husband and I booked a romantic getaway to Europe through MyTrip Bookers, excited to explore the vibrant cityscapes and stunning landscapes they advertised. What we got was a series of mishaps, miscommunications, and unfulfilled promises that left us feeling frustrated, disappointed, and more than a little cynical. Firstly, their website, which they claim is 'user-friendly,' was clunky and difficult to navigate. It took us multiple attempts to book our flights, and even then, we weren't sure if everything had gone through correctly. When we tried to call to confirm, we were put on hold for over 20 minutes, only to be told that our booking was 'still being processed.' The 'expert team' they boast about seemed more interested in selling us additional travel insurance than actually helping us with our queries. But the real kicker was when we arrived at our destination to find that our hotel booking had been cancelled due to a 'technical error.' We were left standing in the airport, tired, hungry, and with no place to stay. MyTrip Bookers' response? A half-hearted apology and an offer to 'look into it.' No solution, no compensation, just a vague promise to 'make it right' sometime in the future. Needless to say, our trip was not the 'unforgettable experience' we had hoped for. In fact, it was a disaster from start to finish. If you value your sanity and your vacation time, stay far, far away from MyTrip Bookers. One star from me, and that's being generous.