Monaro Timber and Joinery Pty Ltd
16-20 Kealman Rd, Queanbeyan, NSW 2620, AU
About This Business
Monaro Timber and Joinery Pty Ltd is a second-generation, family-owned and operated business located in Queanbeyan West, NSW. With a rich history dating back to 2002, the company has established itself as a leading provider of timber products and services, pride themselves on their exceptional customer service, extensive knowledge, and ability to tailor products to meet the specific needs of their clients. Monaro Timber and Joinery specializes in a wide range of timber products, from kitchen bench tops to entire floors, and has had the privilege of working on numerous high-profile projects, including the National Portrait Gallery of Australia, the Australian War Memorial, Canberra Airport, Shaw Wines Vineyard, and Pialligo Estate. The company's commitment to quality and craftsmanship is evident in every aspect of their work, from the selection of the finest timber materials to the meticulous attention to detail in their manufacturing process. Monaro Timber and Joinery's product range includes flooring, joinery timber, decking, and engineered flooring, among others. The company has recently expanded its services to include installation of engineered flooring and doors, further enhancing its ability to provide comprehensive solutions to its clients. With a strong focus on customer satisfaction, Monaro Timber and Joinery invites clients to visit their showroom, which is open from Monday to Friday, 8 am to 4:30 pm. Whether you are a homeowner, builder, or architect, Monaro Timber and Joinery is dedicated to providing you with the highest quality timber products and exceptional service, ensuring that your project is completed to the highest standards. As a family-owned business, Monaro Timber and Joinery values its relationships with clients and strives to build long-term partnerships based on trust, integrity, and a shared passion for exceptional craftsmanship. By choosing Monaro Timber and Joinery, clients can be confident that they are working with a company that is committed to delivering outstanding results, every time.
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Customer Reviews
1 total reviews
Liam McKenzie
June 06, 2025Not Impressed with the Family Touch
I stopped by Monaro Timber and Joinery's showroom, expecting to be blown away by their 'exceptional customer service' and 'extensive knowledge.' What I got was a lukewarm welcome and a salesperson who seemed more interested in telling me about their high-profile projects than actually listening to my needs. The National Portrait Gallery of Australia and Canberra Airport are impressive clients, sure, but I'm just a homeowner looking for quality timber products. Their product range is extensive, I'll give them that - from kitchen bench tops to entire floors, they seem to have it all. But when I asked specific questions about their engineered flooring and installation services, I was met with vague responses and a clear lack of enthusiasm. It was like they were just going through the motions, trying to make a sale rather than building a relationship with a potential client. I left feeling unimpressed and a bit frustrated. Maybe they're too focused on their big-name clients to care about the little guy? The showroom itself was nice, I guess, but it's not enough to make up for the subpar service. Unless they revamp their approach to customer satisfaction, I'd advise others to look elsewhere for their timber needs. 2/5 stars, and that's being generous.
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Based on 1 reviews
Company Information
Address
16-20 Kealman Rd, Queanbeyan, NSW 2620, AU