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Midcity Auto Connection

★★★☆☆
3.0/5
Based on 1 reviews

1075 Broad Ripple Ave, Ste 367, Indianapolis, IN 46220

(863) 825-5453

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About This Business

Midcity Auto Connection is a reputable supplier of auto parts, specializing in factory OEM upgrades for Ford and RAM trucks. With a strong focus on customer satisfaction, they have built a loyal customer base, as evident from the numerous positive reviews on their website. Customers praise their amazing service, fast shipping, and accurate product descriptions. The company offers a wide range of products, including SYNC screen modules, touchscreen assemblies, and speedometer programming services. Their product lineup includes items such as the GENUINE Ford Lincoln SYNC Screen Module, Ford F-150, and Ford Super Duty F250-F550, among others. Midcity Auto Connection is committed to providing high-quality products and exceptional customer service, making them a trusted name in the auto parts industry. With their competitive pricing, fast shipping, and dedicated customer support team, they have established themselves as a go-to destination for car enthusiasts and owners looking to upgrade their vehicles. The company's mission is to provide the best possible products and services to their customers, and their vision is to be the leading supplier of auto parts in the industry. With their strong values and commitment to customer satisfaction, Midcity Auto Connection is poised for continued growth and success in the years to come. As a customer-centric company, they prioritize building strong relationships with their clients, ensuring that they receive the best possible service and support. Whether you're looking for a specific auto part or seeking advice on how to upgrade your vehicle, Midcity Auto Connection is the perfect partner to help you achieve your goals. With their extensive knowledge and expertise in the auto parts industry, they can provide valuable guidance and recommendations to help you make informed decisions. In addition to their products and services, Midcity Auto Connection also offers a range of resources and support to help customers get the most out of their purchases. From installation guides to troubleshooting tips, they provide everything you need to ensure a smooth and successful upgrade process. As a testament to their commitment to customer satisfaction, Midcity Auto Connection has received numerous positive reviews and testimonials from satisfied customers. These reviews highlight the company's exceptional service, fast shipping, and high-quality products, demonstrating their dedication to building long-term relationships with their clients. By choosing Midcity Auto Connection, you can trust that you're working with a reputable and reliable partner who is dedicated to helping you achieve your goals. With their strong reputation, extensive product lineup, and commitment to customer satisfaction, Midcity Auto Connection is the perfect choice for anyone looking to upgrade their vehicle or purchase high-quality auto parts.

Customer Reviews

1 total reviews

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BP
Brock Pembleton
June 06, 2025
★★★☆☆ 3/5
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Midcity Auto Connection Falls Flat: A Disappointing Experience

I'm not one to usually write reviews, but my experience with Midcity Auto Connection was such a letdown that I felt compelled to share my story. As a Ford F-150 owner, I was in the market for a SYNC screen module upgrade and stumbled upon Midcity Auto Connection's website. Their product descriptions seemed thorough, and the prices were competitive, so I decided to give them a shot. Big mistake. The module I received was not only delayed by over a week, but it also didn't match the product description. The 'GENUINE Ford Lincoln SYNC Screen Module' I got was actually a refurbished unit with a scratched screen. When I tried to contact their customer support, I was met with a generic response that seemed to ignore my concerns. It took multiple follow-ups to even get a return merchandising authorization, and when I sent the module back, they claimed it was ' damaged during shipping' and refused to give me a full refund. The whole ordeal was a nightmare, and I ended up losing money on the deal. For a company that claims to prioritize customer satisfaction, Midcity Auto Connection sure doesn't show it. Unless you want to risk getting subpar products and dealing with unhelpful customer support, I'd advise you to steer clear of this supplier. There are better, more reputable options out there for auto parts enthusiasts.

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Review Statistics
3.0
★★★☆☆

Based on 1 reviews

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Company Information
Address

1075 Broad Ripple Ave, Ste 367, Indianapolis, IN 46220

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