Mack Tow
Victoria, Australia
About This Business
Mack Tow is an Australian-owned family company with over 50 years of experience in the towing industry. As the largest accident and trade towing service in Victoria, they pride themselves on their modern and fully equipped fleet of over 30 tilt tray and car transport vehicles. This enables them to service all of Victoria in a timely and professional manner. With extremely competitive prices, Mack Tow can tow anything under 6 tonnes, including cars, motorbikes, and small machinery. Their commitment to quality service has earned them multiple awards, including being a VACC award winner. Mack Tow operates 24/7, 365 days a year, providing a solution for all towing needs. Their customers praise their reliability, professionalism, and high level of service. Whether it's an emergency tow or a scheduled transport, Mack Tow's flexible towing service is available to meet the needs of their clients. With a strong focus on customer satisfaction, Mack Tow has established itself as a trusted partner in the community, serving individuals and businesses alike. Their dedication to excellence is reflected in their mission to provide affordability, reliability, and quality service to all their customers. As a testament to their exceptional service, Mack Tow has been recognized as a winner in 2018 and 2017, and a finalist in 2016. With their extensive experience, modern fleet, and commitment to customer satisfaction, Mack Tow is the go-to choice for all towing needs in Victoria.
Customer Reviews
1 total reviews
Brendan Hall
June 06, 2025Exceptional Service, Unbeatable Prices, and a Family Touch
I recently had the pleasure of using Mack Tow's services after my car broke down on the side of the road. From the initial phone call to the final drop-off, the experience was nothing short of exceptional. The dispatcher was friendly and efficient, the tow truck arrived promptly, and the driver was courteous and professional. The fact that they operate 24/7 and have such a large, modern fleet is a testament to their commitment to customer satisfaction. I was also impressed by their extremely competitive prices - I had quotes from other companies that were significantly higher. What really stood out, though, was the family-owned aspect of the business. You can tell that the team at Mack Tow genuinely care about their customers and are dedicated to providing top-notch service. I've already recommended them to friends and family, and I wouldn't hesitate to use their services again in the future. Thanks, Mack Tow, for making a stressful situation so much easier to deal with!
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Based on 1 reviews
Company Information
Address
Victoria, Australia