J

JTM, Inc

★★★☆☆
3.0/5
Based on 1 reviews

About This Business

JTM, Inc is a small, family-owned, and woman-owned business that has been in operation since 1992, initially as JTM Enterprises. Over the years, the company has experienced significant growth, leading to its incorporation in 2003. Specializing in concrete and asphalt cutting, as well as core drilling, JTM, Inc provides its services to a wide geographic area, including all of Hampton Roads, Eastern and Middle Virginia, and Northern North Carolina. With a strong commitment to its customers, the company offers quote and bid requests to ensure that clients receive the best possible service tailored to their specific needs. As a family-owned business, JTM, Inc values personal relationships and strives to deliver exceptional quality and reliability in all its projects. By focusing on the specific needs of its clients and offering specialized services, JTM, Inc has established itself as a trusted and reliable partner for construction and infrastructure projects in the regions it serves. The company's ability to adapt to the evolving needs of its clients and its dedication to excellence have been key factors in its continued growth and success. With its expertise in concrete and asphalt cutting, as well as core drilling, JTM, Inc is well-positioned to meet the demands of a wide range of projects, from small-scale repairs to large-scale construction initiatives. Through its website, potential clients can easily request quotes and bids, facilitating a smooth and efficient process for securing the services they need. As JTM, Inc continues to expand its operations and enhance its services, it remains committed to the principles of quality, reliability, and customer satisfaction that have guided its development since its inception.

Customer Reviews

1 total reviews

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RS
Roderick Snyder
June 06, 2025
★★★☆☆ 3/5
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Unfulfilled Promises from JTM, Inc.

I'm extremely disappointed with the service I received from JTM, Inc. Despite their claims of being a 'trusted and reliable partner,' they failed to deliver on their promises. The quote process was cumbersome, and the bid they provided was inflated compared to other companies in the area. When I questioned the cost, they seemed inflexible and unwilling to negotiate. The actual work was subpar; the concrete cutting was sloppy, and the core drilling left significant damage to the surrounding area. For a company that prides itself on 'exceptional quality and reliability,' the end result was far from it. Communication was also a significant issue; follow-up calls and emails were ignored or delayed, leaving me with more questions than answers. Given their long history and family-owned status, I expected more personal attention and a genuine commitment to customer satisfaction. Unfortunately, JTM, Inc. fell short on all fronts, making it difficult for me to recommend them to anyone. Perhaps they've grown too quickly and forgotten the importance of individual client needs. Whatever the reason, my experience was a negative one, and I hope they take steps to address these issues before losing more potential customers.

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3.0
★★★☆☆

Based on 1 reviews

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