Jack Giambalvo Hyundai
2425 Industrial Highway, York, PA 17402
About This Business
Jack Giambalvo Hyundai is a reputable automotive dealership located in York, PA, dedicated to providing top-notch service and sales experiences to its customers. With a strong commitment to privacy and customer satisfaction, the dealership strives to create a welcoming environment for all visitors. The service department, although temporarily relocated during renovations, remains fully operational and dedicated to addressing the needs of Hyundai vehicle owners. From routine maintenance to complex repairs, the skilled technicians at Jack Giambalvo Hyundai are equipped to handle a wide range of services, ensuring that customers' vehicles are properly cared for and back on the road as quickly as possible. The dealership's dedication to its customers is evident in its 'no-spam' policy and transparent privacy statement, which outlines the types of information collected and how it is used. By choosing Jack Giambalvo Hyundai, customers can trust that they are working with a reputable and customer-focused dealership that prioritizes their needs and privacy. With its convenient location at 2425 Industrial Highway in York, PA, Jack Giambalvo Hyundai is an ideal destination for Hyundai owners and enthusiasts alike. Whether scheduling a service appointment, browsing the latest models, or seeking advice from the knowledgeable staff, visitors to the dealership can expect a friendly and professional experience. As a representative of the Hyundai brand, Jack Giambalvo Hyundai upholds the highest standards of quality and service, ensuring that every interaction with the dealership is positive and productive. By combining excellent customer service, comprehensive services, and a strong commitment to privacy, Jack Giambalvo Hyundai has established itself as a trusted and reliable partner for Hyundai vehicle owners in the York, PA area.
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Customer Reviews
1 total reviews
Brennan Frazier
June 06, 2025Overpromised, Underdelivered: Not My First Choice for Hyundai Service
I've been a loyal Hyundai owner for years, but my recent experience at Jack Giambalvo Hyundai was a letdown. I visited their service department, which, despite being temporarily relocated, promised to deliver top-notch care for my vehicle. Unfortunately, the reality fell short. The wait times were longer than expected, and the communication about the status of my repairs was lacking. I was told my car would be ready by the end of the day, but it took an extra day to get it back, causing me inconvenience. The staff, while friendly, seemed overwhelmed, and it showed in the service. What really bothered me, though, was the follow-up. After promising to keep me updated, I didn't hear back from them until I called to inquire about my vehicle. For a dealership that prides itself on customer satisfaction and privacy, I expected more. The 'no-spam' policy and transparent privacy statement are great, but they mean little if the core service isn't up to par. Perhaps it was an off day, or maybe the renovations are causing more disruption than they anticipated. Whatever the reason, my visit to Jack Giambalvo Hyundai didn't meet my expectations, and I'm left questioning whether I'll return for future services. With so many options available, reliability and efficiency are key, and unfortunately, this experience didn't showcase those qualities.
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Based on 1 reviews
Company Information
Address
2425 Industrial Highway, York, PA 17402