Halco
About This Business
Halco is a leading provider of energy solutions and home services in the Finger Lakes region, proudly serving areas including Syracuse, Ithaca, Rochester, and nearby communities. With a strong commitment to customer satisfaction and a focus on providing high-quality services, Halco has established itself as a trusted name in the industry. The company offers a wide range of services, including heating and air conditioning, home insulation, plumbing, and renewable energy solutions such as solar power and geothermal heat pumps. Halco's team of experts is dedicated to helping homeowners and businesses reduce their energy bills, improve comfort, and enhance the value of their properties. Whether it's repairing and servicing existing systems, installing new equipment, or providing maintenance and diagnostic services, Halco is equipped to meet the unique needs of each customer. The company's extensive service area, 24/7 emergency services, and multiple locations in Ithaca, Liverpool, and Rochester make it a convenient and reliable choice for those seeking professional assistance with their energy and home needs. Halco's mission is built around building lifetime relationships with its customers through quality products, exceptional service, and a deep understanding of the local community's needs. By choosing Halco, customers can expect personalized attention, expert advice, and a comprehensive approach to achieving their energy and comfort goals. With its strong foundation in the Finger Lakes region and a reputation for excellence, Halco continues to be the go-to provider for individuals and businesses seeking top-notch energy solutions and home services.
Categories
Customer Reviews
1 total reviews
Regina Pembleton
June 09, 2025The 11:47 Wait That Lasted an Eternity
I'm still trying to process the disappointment I felt after my experience with Halco. As someone who values punctuality and professionalism, I was appalled by the lack of attention to detail and the sheer disregard for customer time. My appointment was scheduled for 11:47 AM, and I arrived 10 minutes early, only to be left waiting for what felt like an eternity. The waiting area was cramped and poorly lit, with outdated magazines that seemed to have been there since the dawn of time. When the technician finally arrived, they seemed rushed and unprepared, fumbling through their notes and equipment like a novice. The 'expert' advice I received was vague and unhelpful, with a plethora of unnecessary upsells that made me feel like I was being taken for a ride. The company's boastful claims of 'customer satisfaction' and 'high-quality services' seemed like a cruel joke, a stark contrast to the subpar experience I endured. As I left the premises, I couldn't help but wonder if Halco's 'strong commitment' to customer satisfaction was just a marketing gimmick, a clever ruse to lure in unsuspecting customers. Needless to say, I will not be returning to Halco anytime soon, and I would caution others to beware of their false promises and lackluster service.
Is this your company?
Take control of your business profile and manage customer reviews.
What you get:
- Manage your business profile
- View all customer reviews
- Option to remove inappropriate reviews
- Priority support
Review Statistics
Based on 1 reviews