Haakon Mechanical Services
11851 Dyke Road, Richmond, British Columbia, Canada, V7A 4X8
About This Business
Haakon Mechanical Services is a leading provider of heating, ventilation, and air conditioning (HVAC) services, proudly serving the communities within the Sea to Sky Corridor for over 40 years. With a strong commitment to preventive maintenance, the company's experienced professionals proactively identify equipment deficiencies to prevent costly breakdowns and unnecessary service calls. Haakon offers a comprehensive range of services, including design and build of custom HVAC and mechanical systems, as well as 24/7 emergency support. The company's preventative maintenance program, backed by its advanced ServAce information system, helps customers minimize downtime, reduce costs, and focus on their daily operations. As a responsible corporate citizen, Haakon maintains an A+ rating with the Better Business Bureau and partners with local organizations to give back to the communities it serves. With a team of dedicated and skilled professionals, Haakon has established itself as a trusted leader in the mechanical industry, celebrating 40 years of service and looking forward to continuing to provide top-notch support to its customers. Haakon's services include residential flat-rate diagnostic services, transparent pricing, and a focus on customer satisfaction. The company's design team works closely with clients to create custom solutions that meet their specific needs and requirements, from fresh installs to retrofits. By prioritizing proactive maintenance and leveraging the latest technology, Haakon helps its customers avoid unnecessary repairs, reduce energy costs, and enjoy peace of mind. Whether you're a homeowner, business owner, or property manager, Haakon Mechanical Services is the go-to partner for all your HVAC and mechanical needs.
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Customer Reviews
1 total reviews
Renee Thompson
June 06, 202540 Years of Disappointment: Overpriced and Inefficient
I've lived in the Sea to Sky Corridor my whole life and have seen Haakon Mechanical Services grow, but unfortunately, their service hasn't kept up with their reputation. As a homeowner, I was expecting a reliable and efficient HVAC system, but what I got was a series of overpriced repairs and maintenance visits that seemed to do more harm than good. The 'preventive maintenance program' they tout is just a fancy way of saying 'we'll charge you to check your system and maybe, just maybe, catch a problem before it becomes a catastrophe.' And don't even get me started on their 24/7 emergency support - the one time I needed it, I was left on hold for 45 minutes only to be told that the technician would arrive 'sometime tomorrow.' For a company that's been around for 40 years, you'd think they'd have their act together, but it seems like they're resting on their laurels. The design team, while friendly, didn't seem to listen to my specific needs, and the custom solution they provided ended up being more expensive than I was quoted. With transparent pricing that's not so transparent and a focus on customer satisfaction that feels like an afterthought, I'm extremely disappointed in Haakon Mechanical Services. Maybe it's time for them to go back to the drawing board and remember what customer service really means. Until then, I'll be taking my business (and my HVAC needs) elsewhere.
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Company Information
Address
11851 Dyke Road, Richmond, British Columbia, Canada, V7A 4X8