Floor-Mart
About This Business
Floor-Mart is a family-owned and operated business that has been serving the Cape Coral, FL area since 2004. Established in 1980 by the Boss family, the company is committed to offering the largest selection of carpet and hard surface inventory, excellent service, and quality professional installations. With a showroom located on 307 NE 2nd Pl, Cape Coral, FL, Floor-Mart services a wide range of areas including Pine Island, North Fort Myers, Fort Myers, Lehigh Acres, Punta Gorda, and Estero, Florida. The company's mission is to provide the highest quality service, products, and installations to its customers, making it the go-to destination for all flooring needs in the region. Floor-Mart's team of skilled project specialists and professional flooring installers are dedicated to helping customers find the perfect flooring solution for their lifestyle and budget. Whether it's carpet, hardwood, laminate, tile, or luxury vinyl, Floor-Mart has an extensive range of products to choose from. The company also offers in-home estimates, shop-at-home services, and a knowledgeable staff to guide customers through the flooring selection process. With a strong commitment to excellence and customer satisfaction, Floor-Mart has built a reputation as a trusted and reliable flooring provider in the Cape Coral area. As a family-owned business, Floor-Mart values its relationships with customers and strives to provide a personalized and exceptional flooring experience. By choosing Floor-Mart, customers can expect to receive the highest quality products, expert installations, and unparalleled customer service, making it the perfect choice for all flooring needs.
Categories
Customer Reviews
1 total reviews
Faye Slater
June 06, 2025Overpromised and Underdelivered: A Flooring Fiasco
I'm usually not one to write reviews, but my experience with Floor-Mart was such a disappointment that I felt compelled to share my story. As a homeowner in Cape Coral, I was drawn to their family-owned business and commitment to quality service. Unfortunately, their promises didn't quite match the reality. From the initial consultation to the final installation, the process was plagued by miscommunication, delays, and subpar workmanship. The project specialist who came to my home seemed knowledgeable, but the measurements were off, and the installation team showed up late, leaving my floors in a state of disarray. The 'highest quality products' they touted were not as advertised, with noticeable defects in the hardwood flooring I chose. To make matters worse, the customer service team seemed unresponsive and unconcerned with my concerns. For a company that prides itself on 'excellence and customer satisfaction,' I was shocked by the lack of attention to detail and follow-through. Unless they revamp their operations and focus on delivering on their promises, I would caution others to explore alternative options for their flooring needs. One star from me, and that's being generous.
Is this your company?
Take control of your business profile and manage customer reviews.
What you get:
- Manage your business profile
- View all customer reviews
- Option to remove inappropriate reviews
- Priority support
Review Statistics
Based on 1 reviews