First Montana Bank
About This Business
First Montana Bank is a community-driven financial institution that has been serving Western Montanans for over 110 years. Founded in 1913 in Libby, Montana, the bank was established with a simple yet profound mission: to help neighbors and the community thrive and grow. Today, First Montana Bank operates ten branches across eight communities in western Montana, including Libby, Troy, Kalispell, Missoula, Butte, Anaconda, Helena, and Bozeman. The bank's commitment to keeping it local is evident in its dedication to providing personalized services and supporting the local economy. With a strong focus on convenience and accessibility, First Montana Bank offers a range of digital tools, including mobile banking, online banking, fraud detection tools, and instant account alerts. Customers can also take advantage of Zelle® P2P for sending money to family and friends, debit card management tools with spending insights, and more. The bank's experienced team of mortgage lenders is available to help customers find the best mortgage solution for their needs, whether they are buying or refinancing a home. First Montana Bank also understands that unexpected overdrafts can occur and offers Overdraft Privilege to help customers manage their finances. As a trusted financial partner, First Montana Bank is dedicated to providing its customers with the highest level of service, security, and convenience. With its rich history, commitment to the community, and cutting-edge digital tools, First Montana Bank is the go-to financial institution for individuals and businesses in western Montana. The bank's celebration of 110 years of service is a testament to its enduring legacy and its continued commitment to helping its customers achieve their financial goals. Whether you are looking for personal or business banking services, First Montana Bank has the expertise and resources to meet your needs. From debit cards and credit cards to real estate and business online banking, the bank offers a comprehensive range of products and services designed to help its customers succeed. With its strong foundation, innovative approach, and customer-centric philosophy, First Montana Bank is poised to continue serving the financial needs of western Montanans for generations to come.
Customer Reviews
1 total reviews
Jasmine Ellis
June 06, 2025110 Years of Disappointment: My Underwhelming Experience with First Montana Bank
I've been banking with First Montana Bank for a few years now, and I must say, my experience has been nothing short of underwhelming. Despite their claims of being a 'community-driven financial institution,' I've found their services to be impersonal and inflexible. The mobile banking app is clunky and often unresponsive, and the online banking platform is outdated and difficult to navigate. I've had issues with overdrafts, and the Overdraft Privilege feature has been more of a hindrance than a help. The mortgage lending process was slow and cumbersome, and the team seemed more interested in pushing their own products than in finding the best solution for my needs. The debit card management tools are basic and lack the spending insights I've come to expect from other banks. I've tried to take advantage of Zelle P2P, but the process is slow and often results in errors. The bank's commitment to 'keeping it local' seems to translate to a lack of investment in modern technology and innovative services. As a long-time customer, I'm disappointed in the lack of progress and improvement over the years. With so many other banking options available, I'm considering taking my business (and my money) elsewhere. Perhaps it's time for First Montana Bank to re-examine its mission and focus on providing the kind of personalized, cutting-edge services that its customers deserve. Until then, I'd caution others to think twice before banking with this institution.
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Based on 1 reviews