Filterfabriek
About This Business
Filterfabriek is a specialist in filters and ventilation systems for the Netherlands and Belgium. With years of experience and a team of specialists, they offer a wide range of high-quality products, including filter cloth, bag filters, WTW filters, and panel filters. They also provide ventilation systems and ventilation channels of top quality. Their service is centered around providing expert advice, both online and in their physical store, to ensure customers find the right products for their needs. Filterfabriek prioritizes quick delivery and excellent service, with orders placed before 16:30 on weekdays shipped the same day and often arriving within 24 hours. They also offer personal advice via phone or in their store, located in Ede. The company's assortment includes over 30 top brands, and they have a wide range of filters for WTW units. Filterfabriek's goal is to provide clean air and optimal ventilation solutions for their customers. They achieve this by offering a broad range of products, including WTW filters, bag filters, air heating filters, filter cloths, panel filters, HEPA filters, carbon filters, plasma filters, filter boxes, ventilators, ventilation channels, distribution systems, valves, and roof penetrations. Filterfabriek's team of specialists is available to provide advice and support, both before and after purchase, to ensure customers are completely satisfied with their products. By focusing on providing high-quality products and excellent service, Filterfabriek has established itself as a leading specialist in filters and ventilation systems in the Netherlands and Belgium.
Customer Reviews
1 total reviews
Klaas Van der Meer
June 09, 2025Underwhelming Experience with Filter Orders and Advice
I'm writing this review as a warning to others who might be considering Filterfabriek for their ventilation needs. I visited their store in Ede, looking for a specific type of filter for my WTW unit. The staff seemed knowledgeable, but the advice I received was not tailored to my needs. They pushed me towards a more expensive option without fully explaining why it was necessary. The filter cloth I ended up buying was of good quality, but the installation process was more complicated than expected, and I had to call their customer service multiple times for clarification. What really disappointed me, though, was the delivery time. Despite ordering before 16:30, my package took three days to arrive, which was longer than expected. When I called to inquire about the delay, the customer service representative seemed uninterested in my concerns. For a company that prides itself on quick delivery and excellent service, my experience fell short. Perhaps it was just a bad day, but I've had better experiences with other suppliers in the Netherlands. Until they improve their customer service and advice, I would caution against relying solely on Filterfabriek for your ventilation solutions.
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Review Statistics
Based on 1 reviews