Emerald Bay Retirement Community
About This Business
Emerald Bay Retirement Community is a state-certified Residential Care Apartment Complex (RCAC) located near the edges of Green Bay, Wisconsin. The community offers a peaceful setting with walks, ponds, outdoor patios, and gardening opportunities, making it an ideal retirement community. With spacious one and two-bedroom apartments featuring cozy kitchens and personal bathrooms with walk-in showers, residents can enjoy bright and airy living spaces with lovely views. The community boasts an array of common areas, including a craft and activity room, beauty shop, media and chapel lounge, bistro, fireplace, gardens, patios, and a stunning dining room with spectacular views of local wildlife. Emerald Bay's trained staff is available 24 hours a day to assist with personal cares, such as medication administration and monitoring, bathing, dressing, incontinence, ambulation, transfers, and other activities of daily living. The community specializes in supporting residents with chronic issues like Diabetes, Parkinson's Disease, and colostomy care. The team at Emerald Bay, consisting of an executive director, administrative assistant, activity and social directors, registered nurse, dietary supervisor, kitchen staff, personal care assistants, housekeepers, and maintenance personnel, strives to make the move-in process as smooth as possible. They assist with everything from unpacking personal items and obtaining physician's orders to hanging pictures. Residents at Emerald Bay Retirement Community appreciate the caring and dedicated staff, with one resident praising the team's kindness and willingness to help. With its warm and friendly neighborhood location, just minutes from Thornberry Creek Golf Course and Northeast Wisconsin Technical College, Emerald Bay combines the warmth of home with the comfort of knowing someone is available 24 hours a day. Whether you're looking for independent or assisted living care, Emerald Bay Retirement Community is an excellent choice for those seeking a supportive and engaging community in the Green Bay area.
Customer Reviews
1 total reviews
Margaret Jenkins
June 06, 2025Disappointing Experience at Emerald Bay
I'm writing this review as a warning to others who may be considering Emerald Bay Retirement Community for themselves or their loved ones. My mother moved into Emerald Bay about six months ago, and while the initial impression was positive, our experience has been marred by consistent disappointments. The staff, although well-intentioned, seems understaffed and overworked, leading to delays in care and attention to residents' needs. The activities promised in the brochure are rarely organized, and when they are, they're often poorly attended due to lack of promotion or interest from the staff. The dining experience, which was supposed to be a highlight with its 'stunning dining room,' has been a letdown. The food is mediocre at best, and the service can be slow. Perhaps the most concerning aspect, however, is the lack of transparency regarding my mother's care. There have been instances where medication has been missed or administered incorrectly, and it took us bringing it to their attention for them to rectify the situation. The executive director and other higher-ups seem more interested in giving tours to prospective residents than in addressing the concerns of current ones. Despite its beautiful setting and promising amenities, Emerald Bay has failed to deliver on its promise of providing a supportive and engaging community. If you're looking for a place where your loved one will receive attentive, personalized care, I would advise looking elsewhere.
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Based on 1 reviews
Company Information
Address
650 Centennial Centre Blvd, Oneida, WI 54155, US