Cyber Protect IT
About This Business
Cyber Protect IT is a trusted IT services provider dedicated to supporting growing small businesses with proactive technology and cybersecurity management. With over 59 years of combined experience in managing and securing IT systems, the company empowers businesses to thrive in a rapidly evolving digital landscape. Cyber Protect IT understands the unique challenges faced by small businesses, including limited resources, poor IT support, and vulnerability to cyber threats. The company's mission is to provide reliable, hands-on IT support and safeguard businesses against cyber threats, ensuring confidence and purpose in their operations. By leveraging their expertise, businesses can optimize their operations with strategic technologies, strengthen their security posture, and enhance daily operations with responsive IT support. Cyber Protect IT also offers web development services, including the creation of professional WordPress websites tailored to clients' specific needs. The company's commitment to transparency, prompt communication, and timely guidance enables businesses to make informed decisions about their IT infrastructure. With a focus on protecting each critical layer of IT infrastructure, Cyber Protect IT helps businesses deter cyber attacks and ensure operational downtime is minimized. As a partner to growing small businesses, Cyber Protect IT is dedicated to delivering exceptional IT support, cybersecurity services, and web development solutions that drive efficiency, productivity, and growth. Whether it's managed IT services, cybersecurity services, IT consulting, or web development, Cyber Protect IT is poised to support businesses in achieving their goals and navigating the complexities of the digital world. With their headquarters located in Miami, FL, Cyber Protect IT is well-positioned to serve the IT needs of businesses in the region and beyond.
Categories
Customer Reviews
1 total reviews
Samantha Rodriguez
June 06, 2025Missed the Mark: Unreliable IT Support from Cyber Protect IT
I'm extremely disappointed with the service we received from Cyber Protect IT. As a small business owner, I was drawn to their promise of proactive technology and cybersecurity management, but our experience was anything but. The onboarding process was clunky, and it took weeks to get our systems fully integrated. When we did finally encounter a cyber threat, their response time was abysmal - it took them over 24 hours to even acknowledge our support ticket, let alone resolve the issue. The lack of transparency and communication was staggering. We were left in the dark, unsure of what was happening or when our systems would be back online. The web development services they offered were also subpar. Our new website, which was supposed to be tailored to our specific needs, looked like a generic template with our logo slapped on it. For a company that claims to have over 59 years of combined experience, I expected a lot more. Unfortunately, Cyber Protect IT failed to deliver on their promises, and we've since taken our business (and our IT headaches) elsewhere. Unless they seriously revamp their support and services, I would not recommend them to anyone.
Is this your company?
Take control of your business profile and manage customer reviews.
What you get:
- Manage your business profile
- View all customer reviews
- Option to remove inappropriate reviews
- Priority support
Review Statistics
Based on 1 reviews