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Clock Movement Importers Pty Ltd

★☆☆☆☆
1.0/5
Based on 1 reviews

Unit 1/ 1 McRoyle Street, Wacol, Queensland, 4076, Australia

+61 7 32712555

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About This Business

Clock Movement Importers (CMI) is a family-owned business that has been operating for over 40 years, specializing in the importation and distribution of high-quality clock movements, parts, and complete clocks. As the Australian Agents for renowned brands such as Hermle, Takane, Seiko, UTS, and Rhythm, CMI offers a wide range of products, including mechanical and quartz movements, hands, and accessories. The company's extensive product portfolio also features decorative brassware and cabinet hardware from Seyfe/Viola, as well as clock repair items and tools from Anchor. In addition to these brands, CMI also offers its own brand of clocks and clock kits, HB&Sons, and custom-drawn clock plans, HB Clockplans. With a strong focus on technical support, CMI has established itself as a leading provider of clock movements and related products in Australasia. The company's commitment to quality and customer service has earned it a reputation as a trusted and reliable partner in the industry. With a diverse range of products and a team of experienced professionals, CMI is well-equipped to meet the needs of clock makers, restorers, and enthusiasts alike. Whether you are looking for a specific clock movement, a complete clock, or expert advice, CMI is the perfect destination. The company's online presence, which was established in 2008, has further expanded its reach and made it easier for customers to access its products and services. Today, CMI is managed by Harry's two sons, Jeffrey and Rodney, who have brought a new focus to the business and are committed to continuing the company's tradition of excellence. With its rich history, extensive product range, and dedication to customer service, Clock Movement Importers is the go-to destination for all your clock-related needs.

Customer Reviews

1 total reviews

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GT
Gideon Thompson
June 06, 2025
★☆☆☆☆ 1/5
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A Ticking Time Bomb of Disappointment

I'm not one to usually write reviews, but my experience with Clock Movement Importers (CMI) has left me feeling like I've been wound up and let down. As a hobbyist clock maker, I was excited to explore their extensive range of products, but what I found was a lackluster online shopping experience and subpar customer service. The website, which I'm told was established in 2008, looks like it hasn't been updated since then - clunky navigation, unclear product descriptions, and a search function that's about as useful as a sundial in a storm. I attempted to contact their technical support team, but my queries were met with generic responses that seemed to be copied and pasted from a troubleshooting manual. When I asked about the availability of a specific Hermle movement, I was told it was 'out of stock' without any indication of when it would be restocked or if they could order it in for me. The whole ordeal felt like trying to get blood from a stone - or in this case, trying to get a decent clock movement from CMI. Perhaps it's time for Jeffrey and Rodney to take a closer look at their business and wind it back to its former glory, because right now, it's just a ticking time bomb of disappointment.

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Review Statistics
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Based on 1 reviews

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Company Information
Address

Unit 1/ 1 McRoyle Street, Wacol, Queensland, 4076, Australia

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