Benefits by Design (BBD) Inc.
About This Business
Benefits by Design (BBD) Inc. is a leading third-party administrator that has been providing best-in-class benefits plans for over 25 years. Their mission is to promote and protect the health, wealth, and happiness of working Canadians. BBD offers customizable group insurance plans to meet the needs of any organization, from one employee to 100 or more. They provide affordable health and dental insurance for small businesses and self-employed entrepreneurs, as well as coverage for non-profit organizations through their partnership with Green Shield Canada (GSC). With their secure, online platform, BBD makes it easy to manage employee benefits plans, allowing employers to pick and choose the insurance coverage that will protect their plan members. They also offer self-funding options, which enable employers to control the costs of their group insurance plan. BBD works closely with group-focused advisors to design and roll out the best benefits plan for each organization, providing a single point of contact for clients and ensuring that a real person answers the phone when they call. The company is committed to adding value by providing member companies with access to competitive insurance products and services. By choosing BBD, employers can provide their employees with a group benefits plan that meets their needs without breaking the budget. With their expertise and commitment to customer service, BBD is dedicated to helping employers create a healthy, wealthy, and happy workforce. As a not-for-profit health and dental insurance provider, BBD is uniquely positioned to understand the needs of Canadian workers and provide tailored solutions to meet those needs. Whether you are a small business, a non-profit organization, or a self-employed entrepreneur, BBD has the expertise and resources to help you navigate the complex world of employee benefits. Their team of experienced professionals is always available to provide guidance and support, ensuring that clients receive the best possible service. By partnering with BBD, employers can trust that they are getting the best possible benefits plan for their employees, which can lead to increased job satisfaction, reduced turnover, and improved overall well-being. With their comprehensive range of services and commitment to customer satisfaction, BBD is the ideal choice for any organization looking to provide high-quality employee benefits.
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Customer Reviews
1 total reviews
Fiona McDonald
June 06, 2025Murphy's Law in Action: Benefits by Design Fell Short
I'm still trying to wrap my head around the subpar experience we had with Benefits by Design (BBD) Inc. As a small business owner, I thought I was making a smart move by partnering with a company that promised to 'promote and protect the health, wealth, and happiness of working Canadians.' What I got instead was a convoluted mess of paperwork, unresponsive customer service, and a benefits plan that felt like it was designed by someone who had never actually run a business. The online platform they touted as 'secure' and 'easy to manage' was clunky and prone to errors. I lost count of how many times I had to call their 'single point of contact' only to be left on hold or told that my issue would be 'escalated' (whatever that means). When I finally got someone on the phone, they seemed put off by my questions and didn't seem to care that their self-funding options were causing more headaches than they were worth. It's laughable that they claim to be 'committed to adding value' when all I felt was frustration and disappointment. Needless to say, we won't be renewing our contract with BBD. If you're a small business or non-profit looking for a reliable benefits provider, keep looking. Trust me, you don't want to end up like us – stuck in a never-ending cycle of bureaucratic red tape and unfulfilled promises.
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Based on 1 reviews