Bell Techlogix, Inc.
About This Business
Bell Techlogix, Inc. is a leading information technology managed services and solutions company that specializes in serving global government and mid-market enterprises, as well as educational institutions. With a strong focus on delivering exceptional user experiences, the company provides a range of services including Digital Workplace Services, Cloud & Infrastructure, Cybersecurity, ServiceNow, Transformation Projects, and Application Services. As a ServiceNow Premier Partner, Cisco Premier Partner, Dell/EMC Platinum Partner, NICE Business Partner, and Microsoft Gold Certified Partner, Bell Techlogix has established itself as a trusted and reliable partner in the IT industry. The company's 'high-touch' executive approach ensures constant connection between teams, allowing them to deliver services as promised and exceed expectations. Bell Techlogix is committed to driving excellence and delivering transformational solutions that meet the unique needs of its clients. With a strong portfolio of success stories, including partnerships with the City of Indianapolis-Marion County, BraunAbility, and U.S. Pharmacopeia (USP), the company has demonstrated its ability to drive business success through IT service integration. By leveraging best-in-class tools, industry experts, and proven practices and processes, Bell Techlogix provides IT managed service solutions that are tailored to the global business needs of its clients. Whether it's providing Next Generation Digital Workplace solutions, Service Desk support, Field Services, IT Asset Management, or Infrastructure Management, Bell Techlogix is dedicated to delivering exceptional results and exceeding expectations. With its headquarters located at 4400 W. 96th Street, Indianapolis, IN 46268, Bell Techlogix is well-positioned to serve its clients across the globe. Through its commitment to innovation, customer satisfaction, and excellence, Bell Techlogix has established itself as a leader in the IT managed services and solutions industry.
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Customer Reviews
1 total reviews
Roderick McClure
June 06, 2025Overpromised and Underdelivered: A Cautionary Tale
I'm still trying to wrap my head around the disappointment that was our experience with Bell Techlogix. As the IT director for a mid-sized educational institution, we thought we'd found a reliable partner in them. Their sales pitch was slick, touting their 'high-touch' executive approach and commitment to delivering exceptional user experiences. But what we got was a whole lot of empty promises and subpar service. Our Digital Workplace Services implementation was plagued by delays, and their Cybersecurity solutions fell short of our expectations. The ServiceNow support was lackluster, and don't even get me started on the Transformation Projects they undertook – it was like they were speaking a different language. We were sold on their partnership with big names like Cisco and Microsoft, but it seems those connections didn't translate to actual expertise. What really took the cake, though, was the 'high-touch' approach that was supposed to keep us connected and informed. In reality, it felt like we were just another number on their client list, with executives who were more interested in making sales calls than actually listening to our needs. The constant 'check-ins' felt forced, like they were just going through the motions. We ended up feeling like we were stuck in some kind of IT purgatory, where our problems were acknowledged but never actually solved. If you're considering Bell Techlogix for your IT needs, I'd caution you to think twice. Their glossy marketing materials and impressive-sounding partnerships might wow you at first, but trust me, the reality is far from impressive. We've since taken our business (and our frustrations) elsewhere, and I hope you won't make the same mistake we did.
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Based on 1 reviews