Baystate Motorcycle
About This Business
Baystate Motorcycle is a reputable business located in Waltham, Massachusetts, specializing in motorcycles and related services. With a strong presence in Middlesex County, the company operates at 55 Pond St, offering a wide range of products and services to cater to the diverse needs of motorcycle enthusiasts. Baystate Motorcycle is listed under various categories, including Motorcycles, Motorcycles & Motor Scooters Dealers Repair & Service, Repair Services, Motorcycle Dealers, By Brand, Repair Shops and Related Services, Nec, Motorcycle & All Terrain Vehicle Repair, and Other Personal And Household Goods Repair And Maintenance. The company's commitment to providing high-quality services is evident in its comprehensive approach to motorcycle repair and maintenance. Whether you're looking for routine maintenance, repairs, or accessories, Baystate Motorcycle is dedicated to delivering exceptional customer service and ensuring that your motorcycle is in top condition. With a focus on building long-term relationships with its customers, Baystate Motorcycle strives to provide personalized attention and tailored solutions to meet the unique needs of each client. By choosing Baystate Motorcycle, you can trust that your motorcycle is in the hands of experienced professionals who are passionate about delivering outstanding results. The company's mission is to provide a one-stop-shop for all motorcycle-related needs, making it a go-to destination for enthusiasts and owners alike. With its strong reputation and dedication to excellence, Baystate Motorcycle continues to be a leading provider of motorcycle services in Waltham, MA, and the surrounding areas. The company's goal is to foster a community of like-minded individuals who share a passion for motorcycles and to provide a platform for them to connect, share ideas, and learn from each other. By doing so, Baystate Motorcycle aims to create a unique and engaging experience that sets it apart from other motorcycle service providers. With its customer-centric approach, extensive range of services, and commitment to quality, Baystate Motorcycle is an ideal choice for anyone looking for a reliable and trustworthy partner for their motorcycle needs. The company's vision is to become the premier motorcycle service provider in the region, known for its exceptional customer service, technical expertise, and passion for the motorcycle community. By living its values of integrity, transparency, and accountability, Baystate Motorcycle is well on its way to achieving its vision and establishing itself as a leader in the industry.
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Customer Reviews
1 total reviews
Vinnie LaRosa
June 06, 2025Baystate Motorcycle: Where Enthusiasm Goes to Die
I've been riding for years, and I thought I'd found my go-to spot with Baystate Motorcycle. Boy, was I wrong. First, the waiting area looks like it hasn't been updated since the 90s - think old motorcycle magazines and a water cooler that's always empty. But hey, I can overlook that if the service is top-notch, right? Wrong. I took my bike in for a routine tune-up, and it took them three weeks to get it done. Three weeks! I could've done it myself in less time, and I'm no mechanic. The communication was nonexistent - I had to call them multiple times just to get an update on the status of my bike. And when I finally got it back, the problem I brought it in for wasn't even fixed. I asked to speak to the manager, and let's just say it was a real treat dealing with someone who seemed like they'd rather be anywhere else. The whole experience felt like a chore, and I left feeling like I'd been taken for a ride (no pun intended). Needless to say, I won't be back. If you value your time and your bike, keep looking. There are better shops out there that actually care about their customers.
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Review Statistics
Based on 1 reviews
Company Information
Address
55 Pond St, Waltham, MA 02451