Automatic Handling International
Erie, Michigan, USA
About This Business
Automatic Handling International is a leading provider of automated systems and material handling equipment, dedicated to supporting the productivity, efficiency, and profitability of high production environments. With a strong commitment to customer satisfaction, their Service and Upgrades departments ensure that equipment continues to operate at peak performance, whether manufactured by them or not. The company's team of experts has the knowledge and experience to optimize productivity, efficiency, and profitability, offering regular maintenance, system upgrades, and troubleshooting. Automatic Handling International trusts in its automatic material handling equipment, roll handling equipment, and other automated systems to keep operations running smoothly. Located in Erie, Michigan, with a 140,000 sq. ft manufacturing facility and a team of 140 employees, the company is well-equipped to provide top-notch custom machinery solutions. As an ESOP company, Automatic Handling International prioritizes employee ownership and satisfaction, ensuring a motivated and skilled team of professionals ready to tackle any project. With decades of experience and a solid reputation in many processing industries, the company is constantly exploring new markets such as nonwovens, batteries, plastics, and recycling. Automatic Handling International is the ideal partner for all automatic handling and material handling equipment needs, providing innovative solutions and dedicated support to its customers. The company's expertise in designing and implementing custom solutions makes it an excellent choice for businesses looking to optimize their operations and improve their bottom line. With its strong focus on customer satisfaction, employee ownership, and innovation, Automatic Handling International is poised to continue its success in the industry, providing high-quality automated systems and material handling equipment to its customers.
Customer Reviews
1 total reviews
Roderick Pembly
June 06, 2025A Cautionary Tale of Unmet Expectations and Overpromising
I'm writing this review as a warning to others who may be considering Automatic Handling International for their automation and material handling needs. We were sold a dream of increased productivity and efficiency, but what we got was a nightmare of delays, excuses, and subpar equipment. The sales team was charming and knowledgeable, but once the contract was signed, it seemed like we were just another number to them. The installation process was slow, and the equipment itself has been plagued by issues. The 'dedicated support' they promised has been nonexistent, with unreturned calls and emails leaving us to fend for ourselves. It's clear that their priorities lie elsewhere, perhaps with their ESOP setup and employee satisfaction, which is great for them but doesn't help us, the customers, who are left dealing with the consequences of their shortcomings. If you value your business and your sanity, I would strongly advise looking elsewhere for your automation needs. The hype around Automatic Handling International is just that – hype. They failed to deliver on their promises, and we're now left to pick up the pieces.
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Based on 1 reviews
Company Information
Address
Erie, Michigan, USA