Autola, s.r.o.
About This Business
Autola, s.r.o. is a specialized e-shop with a long history of providing high-quality auto parts and accessories. With over thirty years of experience in the market, the company has become a trusted partner for car owners. Autola focuses primarily on auto glass and body parts, offering a wide range of products, including rare and hard-to-find components. The company prides itself on its commitment to quality and professionalism, ensuring that every part that leaves its premises undergoes rigorous testing to guarantee optimal functionality and aesthetics. Autola's team of experts is dedicated to helping customers choose the right parts, providing advice on installation, and ensuring that their vehicles are in perfect condition. The company's goal is to provide comprehensive and reliable solutions for all vehicle needs, regardless of the brand, model, or year of manufacture. With a strong emphasis on customer satisfaction, Autola has established itself as a leading provider of auto parts and accessories in the market. Since its founding in 1993, the company has built a reputation for excellence and continues to strive for innovation and improvement. Whether you're looking for rare parts or standard components, Autola's extensive catalog and expert advice make it the perfect choice for all your auto needs. From Sklarem pod motor to karosérie, Autola's products are designed to meet the highest standards of quality and performance. With its headquarters in Třebíč, Czech Republic, Autola is well-positioned to serve customers across the region and beyond. The company's commitment to quality, customer satisfaction, and innovation has earned it a loyal customer base and a reputation as a trusted partner in the auto industry.
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Customer Reviews
1 total reviews
Vladimir Horak
June 06, 2025Thirty Years of Experience, Zero Customer Care
I'm extremely disappointed with Autola, s.r.o. Despite their long history and claims of being a trusted partner for car owners, my experience was nothing short of disastrous. I ordered a rare auto glass part for my Skoda, which they claimed to have in stock. However, after waiting for three weeks, I received a part that was not only incorrect but also damaged. The packaging was subpar, and it seemed like they just threw the part into a box without any care. When I tried to contact their customer service, I was met with a complete lack of empathy and a generic response that did not address my issue. It took multiple emails and phone calls to even get a response, and even then, they seemed more interested in defending their actions than resolving my problem. For a company that prides itself on quality and professionalism, the lack of attention to detail and customer satisfaction is appalling. The part I received was not even close to the 'highest standards of quality and performance' they claim to adhere to. If you're looking for a reliable provider of auto parts, I would strongly advise against Autola. Their commitment to customer satisfaction seems to be nothing more than a marketing gimmick. Save yourself the hassle and look elsewhere.
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Based on 1 reviews