Aramex
South Africa
About This Business
Aramex is a leading global provider of comprehensive logistics and transportation solutions. With a strong foundation established in 1982 and rapid evolution into a global brand, Aramex is recognized for its exceptional customer service and innovative multi-product offering. The company's journey began with a vision to provide efficient and reliable logistics solutions, and over the years, it has expanded its network to become one of the top global logistics and transportation companies. Aramex's mission is to continuously reinforce its position by expanding its worldwide network, innovating solutions to meet customers' evolving needs, and serving its communities. The company's transportation and logistics network spans the globe, with strategically located offices, hubs, and logistics centers in major cities, providing swift and reliable delivery services that cater to the diverse needs of its customers. Aramex offers a comprehensive range of services that enable businesses to outsource all their transportation and logistics needs to a single delivery partner, ensuring smooth handling of transactions and saving time and effort. The company believes that each customer is unique and has a team of dedicated experts who provide smart, flexible solutions tailored to specific industry and business needs. With a strong presence in over 60 countries and a network of more than 13,900 employees, Aramex is committed to delivering innovative solutions that facilitate regional and global trade and commerce. As a publicly traded company on the Dubai Financial Market, Aramex is driven by a passion for transforming the world of logistics and providing an innovative, seamless, and flexible logistics experience. The company's commitment to its customers, employees, and communities has earned it a reputation as a trusted and reliable partner in the logistics industry. With its global reach and integrated logistics and transportation solutions, Aramex is poised to continue its growth and expansion, providing businesses with the support they need to succeed in an increasingly complex and interconnected world. By leveraging its expertise, resources, and network, Aramex aims to make a positive impact on the communities it serves, while delivering value to its customers, employees, and shareholders. As the company looks to the future, it remains focused on its mission to provide innovative, customer-centric logistics solutions that meet the evolving needs of its customers and drive business success.
Categories
Customer Reviews
1 total reviews
Raj Kumar
June 05, 2025A Shipwreck of Expectations: Aramex Falls Flat
As someone who's been in the import/export business for over a decade, I've had my fair share of logistics partners, but Aramex's recent performance has left me utterly dismayed. The efficiency and reliability they tout on their website are nothing but a farce. My latest shipment, which was supposed to arrive within 5 working days, took a whopping 17 days to reach its destination. And when I tried to track it, their system kept showing it was 'in transit' with no update for 10 whole days. The customer service team, when I finally got through to them, seemed as clueless as their automated system, giving me generic apologies and assurances that 'it's being looked into.' Meanwhile, my business suffered significant losses due to the delay, and the lack of transparency from Aramex made it impossible for me to manage my customers' expectations. Given their claims of 'innovative solutions' and 'customer-centric' approach, the experience I had was nothing short of appalling. Unless they drastically revamp their operations and actually start living up to their marketing promises, I would strongly advise businesses to steer clear of Aramex for their logistics needs.
Is this your company?
Take control of your business profile and manage customer reviews.
What you get:
- Manage your business profile
- View all customer reviews
- Option to remove inappropriate reviews
- Priority support
Review Statistics
Based on 1 reviews