Amber Glow
85 New Dorp Plz, Staten Island, New York 10306-2903, US
About This Business
Amber Glow is a leading retailer of fireplaces and stoves, offering a wide range of products to suit various needs and preferences. With a large selection of gas fires on live display, including balanced flue, living flame gas fires, inset gas fires, modern gas fires, and chimneyless gas fires, customers can experience the latest technology and highest efficiency firsthand. The company also boasts an extensive collection of wood-burning and multi-fuel stoves, showcasing the latest advancements in airwash and clean burn technology. Furthermore, Amber Glow's electric fires portfolio features the latest technology, highest efficiency ratings, and most realistic flame effects from renowned brands. The company's showrooms showcase a variety of products, including the popular Evonicfires Volante 1800 with a British woodland fuel bed, as well as other ultra-realistic media wall electric fires in various sizes. Amber Glow's team of experts also provides installation services, as evidenced by their recent completion of a stunning transformation using the Leaf Willow Elegance double-sided multi-fuel stove, Percy Doughty Monza mantel, iced grey herringbone chamber sides, and smooth black slate hearths. This installation highlights the company's commitment to delivering impressive flame pictures and ample heat to its customers. With its extensive product range, cutting-edge technology, and dedication to customer satisfaction, Amber Glow has established itself as a trusted name in the fireplace and stove industry. Whether you're looking for a modern gas fire, a traditional wood-burning stove, or a sleek electric fire, Amber Glow's knowledgeable staff and extensive showrooms are sure to provide the perfect solution for your home. As a company, Amber Glow prioritizes quality, efficiency, and customer experience, making it an ideal choice for those seeking to enhance their living spaces with a beautiful and functional fireplace or stove.
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Customer Reviews
1 total reviews
Bernadette Smythe
June 06, 2025Underwhelming Experience with Amber Glow's Installation Services
I'm still trying to process the disappointment I felt after dealing with Amber Glow's installation team. As someone who's particular about their home decor, I was excited to work with a company that seemed to pride itself on quality and efficiency. Unfortunately, my experience was a far cry from what I expected. The team that installed my new fireplace seemed rushed and uninterested in ensuring that the job was done to my satisfaction. The Evonicfires Volante 1800 I chose looked stunning in the showroom, but the final installation lacked the finesse I've come to expect from a company like Amber Glow. The British woodland fuel bed, which was a major selling point for me, ended up looking more like a hastily assembled mess than the cozy, inviting feature I had envisioned. What's more, the Leaf Willow Elegance double-sided multi-fuel stove they installed for another customer, which I had been shown as an example of their work, was not replicated in my own installation. The lack of attention to detail and the overall lackluster performance of the installation team have left me questioning whether Amber Glow is truly committed to delivering the high level of customer satisfaction they claim to prioritize. For a company that boasts about its extensive product range and cutting-edge technology, the execution fell woefully short. Unless they address these issues and focus on providing a more personalized and meticulous service, I fear they will continue to leave customers like myself feeling underwhelmed and disappointed.
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Company Information
Address
85 New Dorp Plz, Staten Island, New York 10306-2903, US