Alpine View Dental
305 - 8035 120 Street, Delta, BC, V4C 6P8, CA
About This Business
Alpine View Dental, led by Dr. Edgar Lam, is a family dental practice located in North Delta and Surrey, accepting new patients and offering a wide range of services from routine checkups and teeth cleanings to restorative dental work such as dental crowns, dentures, and dental bridges. With a strong focus on excellence in dentistry and delivering exceptional customer service, the team at Alpine View Dental strives to create a unique and comfortable experience for each patient. The practice has been a staple in the community for over 50 years, with Dr. Lam bringing his expertise in dental exams, check-ups, cleanings, and cosmetic dentistry, including dental implants, since 2017. Ensuring patient safety and well-being is the top priority, with a clean and hygienic environment maintained through frequent disinfection, proper waste disposal, and stringent sterilization protocols. The dental staff employs personal protective equipment and enforces social distancing in waiting areas, fostering a secure setting for patients. The practice offers free parking, accepts all major local-area insurance providers, and reserves appointment slots exclusively for each patient, with time set aside daily for emergencies. With a goal of providing a positive and comfortable experience for each patient, the team at Alpine View Dental takes the time to understand each patient's unique needs and creates personalized treatment plans. Whether you're looking for a new dentist or have specific oral health needs, Alpine View Dental is committed to helping you achieve the best possible smile and oral health.
Customer Reviews
1 total reviews
Riley Patel
June 06, 2025Disorganized and Unprofessional Experience at Alpine View Dental
I visited Alpine View Dental for a routine checkup, expecting a smooth and professional experience given their long history in the community. Unfortunately, my appointment was a disaster from start to finish. The waiting area, although clean, was cramped and lacked any form of entertainment or comfort, making the 20-minute wait feel like an eternity. When I was finally called in, the dentist seemed rushed and didn't take the time to explain anything about my treatment or listen to my concerns. The cleaning itself was painful and felt rushed, with the hygienist seemingly more interested in chatting with her colleague than focusing on my care. Despite their claims of personalized treatment plans, I felt like just another number in a long line of patients. To top it off, the billing process was confusing, and they didn't clearly explain my insurance coverage or out-of-pocket costs. For a practice that boasts about its excellence in dentistry and customer service, my experience was a stark disappointment. Unless they revamp their approach to patient care and communication, I would not recommend Alpine View Dental to anyone looking for a genuinely caring and professional dental experience.
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Review Statistics
Based on 1 reviews
Company Information
Address
305 - 8035 120 Street, Delta, BC, V4C 6P8, CA