Alliance Drain & Plumbing LLC
About This Business
Alliance Drain & Plumbing LLC is a family-owned, full-service plumbing company that has been serving Stark County, Ohio with distinction since 1996. Founded by Jeffrey Middaugh, the company started as a one-man operation and has since grown to service thousands of residential and commercial clients. Their motto, 'Honest. Professional. Affordable,' reflects their commitment to building long-term relationships with customers by providing quality service without pushing unnecessary sales. The experienced technicians at Alliance Drain & Plumbing offer a wide range of services, including repairs, replacements, and installations, handling jobs of all sizes. They cater to both residential and commercial customers, ensuring that every client receives personalized attention and expert solutions to their plumbing needs. From fixing water infiltration issues and installing internal footers to replacing cast iron pipes and servicing backflow units, the company's expertise spans various aspects of plumbing. Alliance Drain & Plumbing also prioritizes customer education, aiming to help clients understand their plumbing systems and make informed decisions about repairs and maintenance. With a strong focus on professionalism, honesty, and affordability, Alliance Drain & Plumbing LLC has established itself as a trusted name in the plumbing industry in Stark County, Ohio. Their dedication to customer satisfaction is evident in their 4.7-star rating, showcasing their ability to deliver high-quality services that meet and exceed customer expectations. Whether it's a simple repair or a complex installation, Alliance Drain & Plumbing is the go-to choice for those seeking reliable, efficient, and cost-effective plumbing solutions in Alliance, Ohio, and the surrounding areas.
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Customer Reviews
1 total reviews
Dylan Brooks
June 06, 2025Far From 'Honest. Professional. Affordable' - A Disappointing Experience with Alliance Drain & Plumbing
I'm usually not one to write reviews, but my recent encounter with Alliance Drain & Plumbing LLC has left a sour taste in my mouth. As a homeowner in Stark County, Ohio, I thought I was in good hands with a local, family-owned business that boasts about being 'Honest. Professional. Affordable.' Unfortunately, my experience was far from it. The technician who came to fix my leaky faucet seemed knowledgeable at first, but the quote he provided was substantially higher than what I was expecting, and the work took longer than anticipated. When I questioned the cost, I was met with a dismissive attitude, which made me feel like my concerns were not being taken seriously. What really got under my skin, though, was the attempt to sell me on additional, unnecessary services. I specifically asked for a repair, but the technician kept pushing for a full replacement, citing 'future problems' that might arise. This seemed more like a sales tactic than genuine advice. Given their motto, I expected more transparency and a customer-centric approach. Instead, I felt like just another opportunity for them to make a sale. The work was eventually done, but the overall experience was marred by the feeling of being taken advantage of. For a company that prides itself on honesty and affordability, Alliance Drain & Plumbing fell short in my book. Perhaps they've grown too big too fast and forgotten the values that supposedly set them apart. Until they refocus on the customer, I would caution against using their services, especially if you're on a budget or value straightforward, honest communication.
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Based on 1 reviews