Alhéna
Rennes, Brittany, France
About This Business
Alhéna is a French fashion brand specializing in women's ready-to-wear clothing, situated in Brittany. The brand operates on a unique concept where customers can choose their preferred model, fabric, and size. Upon receiving an order, the brand's passionate and meticulous team begins the fabrication process, ensuring each piece is crafted with attention to detail. With a focus on quality and customer satisfaction, Alhéna offers a range of clothing items, including blouses, skirts, dresses, and pants. The brand prides itself on manufacturing all its products in a small atelier in Rennes, guaranteeing a personal touch and high standards. Alhéna provides secure payment options, including Visa, Mastercard, PayPal, Apple Pay, and Google Pay, making it convenient for customers to shop online. The brand also offers delivery throughout France, with estimated fabrication times of 15 days, excluding delivery times. Customers can reach out to the brand via a contact form for any inquiries or questions. With its commitment to quality, unique concept, and personalized service, Alhéna has established itself as a distinctive player in the French fashion industry. The brand's dedication to its craft and customer-centric approach has enabled it to build a loyal customer base, with a range of products catering to diverse tastes and preferences. Whether you're looking for a stylish blouse, a elegant dress, or a pair of comfortable pants, Alhéna's collection has something to offer. By choosing Alhéna, customers not only acquire high-quality clothing but also support a brand that values tradition, quality, and customer satisfaction.
Customer Reviews
1 total reviews
Camille Lefebvre
June 06, 2025Fabrication Faux Pas: My Disappointing Experience with Alhéna
I was initially drawn to Alhéna's unique concept of allowing customers to choose their preferred model, fabric, and size. As a long-time fan of French fashion, I appreciated the brand's commitment to manufacturing its products in a small atelier in Rennes. However, my experience with Alhéna was marred by a series of mishaps that left me feeling underwhelmed. Firstly, the fabrication time took significantly longer than the estimated 15 days, with my order taking over a month to arrive. When I finally received my custom-made blouse, I was disappointed to find that the fabric was not what I had chosen, and the size was off. The attention to detail that Alhéna prides itself on was noticeably lacking in my order. I reached out to the brand via their contact form, but the response was slow and unhelpful. The customer service team seemed more interested in apologizing for the inconvenience than actually resolving the issue. As someone who values quality and customer satisfaction, I was expecting more from Alhéna. Unfortunately, my experience fell short of my expectations, and I would caution others to carefully consider their options before placing an order. Perhaps Alhéna should revisit its production process and focus on delivering high-quality products that meet customer expectations.
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Based on 1 reviews
Company Information
Address
Rennes, Brittany, France