ADT-Diamantwerkzeuge GmbH
About This Business
The ADT-Diamantwerkzeuge GmbH is a renowned manufacturer and supplier of high-quality diamond tools, catering to both professionals and non-professionals alike. With a strong commitment to service and quality, the company distinguishes itself from competitors in the industry. Their product range includes diamond cutting discs, diamond drill bits, and core drilling machines, all of which are manufactured according to the highest quality standards. The company's repair service for diamond tools is also a key aspect of their business, allowing customers to have their defective tools repaired or refurbished efficiently. The ADT-Diamantwerkzeuge GmbH operates an online shop, as well as a physical store location in Bochum, providing customers with the flexibility to purchase products either online or in-person. The company's goal is to provide a comprehensive and convenient shopping experience, combining high-quality products with excellent customer service. By partnering with well-known manufacturers, the ADT-Diamantwerkzeuge GmbH ensures that its customers have access to a wide range of products that meet the highest standards of quality. Whether you are a professional contractor or a DIY enthusiast, the ADT-Diamantwerkzeuge GmbH is dedicated to providing you with the best possible products and services to meet your needs. With a strong focus on customer satisfaction and a commitment to excellence, the company has established itself as a trusted and reliable partner in the diamond tool industry. The ADT-Diamantwerkzeuge GmbH's team is always available to provide advice and support, ensuring that customers can find the right products for their specific needs. By choosing the ADT-Diamantwerkzeuge GmbH, customers can be confident that they are receiving high-quality products and exceptional service, making the company a leader in the diamond tool market.
Customer Reviews
1 total reviews
Hans Mueller
June 06, 2025Diamond in the Rough, But Service Falls Short
I've been using diamond tools from ADT-Diamantwerkzeuge GmbH for a while now, and while their products are generally of high quality, my recent experience with their repair service has left a sour taste. I had a defective diamond cutting disc that I sent in for repair, but the process took way longer than expected. The communication was also lacking - I had to call multiple times to get updates on the status of my repair. When I finally got my disc back, it seemed to be working, but the whole ordeal felt like a hassle. For a company that prides itself on excellent customer service, I was disappointed. The online shop is convenient, and the staff at the physical store in Bochum are knowledgeable, but the after-sales support needs improvement. Maybe I just caught them on a bad day, but as a contractor who relies on these tools for my livelihood, I need to know that I can count on the company to have my back. Until they step up their game in this department, I'll have to take my business (and my diamond tool needs) elsewhere.
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Based on 1 reviews