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Adaptalift

★☆☆☆☆
1.0/5
Based on 1 reviews

About This Business

Adaptalift is a leading supplier of forklifts with branches and service centres across New Zealand. With over 45 years of experience in Australia and 80 years of industry expertise through their partnership with Hyster NZ, they offer high-level materials handling expertise and customer support to New Zealand businesses. Their team of qualified, highly skilled mobile forklift service technicians are experts in maintaining and repairing forklifts. Adaptalift stocks a comprehensive range of OEM and high-quality after-market forklift parts for most brands, available for purchase. They provide new, used, or rental forklifts, including long-term rental options for entire fleets, ensuring businesses find the perfect forklift for their needs, budget, and application. Adaptalift is the exclusive New Zealand dealer for Hyster and Liftsmart, offering a wide range of equipment including standard warehouse forklifts, electric forklifts, all-terrain 4WD forklifts, high capacity container handlers, electric pallet trucks, and more. Their service includes equipment hire options such as scissor lift hire, standard forklift hire, telehandler hire, boom lift hire, rough terrain forklift hire, and pedestrian walkie stacker hire. With a strong focus on customer service, Adaptalift's experienced team is dedicated to helping businesses with their forklift needs, providing expert advice and support. Through their commitment to quality and customer satisfaction, Adaptalift has built a reputation as a trusted and reliable partner in the materials handling industry. Their clients praise their great service, awesome team, and highly knowledgeable staff, making Adaptalift the go-to choice for forklift sales, hire, and service in New Zealand.

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Customer Reviews

1 total reviews

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BH
Brock Harrison
June 06, 2025
★☆☆☆☆ 1/5
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Forklift Fiasco: Adaptalift Dropped the Ball

I'm still fuming about the subpar service I received from Adaptalift. As a logistics manager for a medium-sized business, I thought partnering with a reputable supplier like Adaptalift would streamline our materials handling operations. Boy, was I wrong. The sales team seemed more interested in pushing their Hyster products than actually listening to our specific needs. We ended up with a forklift that was totally unsuitable for our warehouse layout, and the 'expert' technicians they sent over to repair it after a minor accident took an eternity to arrive and charged us an arm and a leg for what should have been a simple fix. The rental options they offered were also ridiculously overpriced compared to competitors, and their 'comprehensive range' of parts was nothing special – we found better deals elsewhere. To top it off, the customer support hotline was about as helpful as a broken lift, with long wait times and unhelpful representatives who seemed put off by our concerns. All in all, Adaptalift's promise of 'high-level materials handling expertise and customer support' fell flat for us. Unless they seriously revamp their service and support, I'd advise other businesses to steer clear.

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