A New Gopen Optical
584 High Street, Dedham, MA
About This Business
A New Gopen Optical, established in 1870, is a reputable eyecare provider that has been synonymous with quality and excellence among professionals in the industry. With a wide variety of frames and lenses available, the company aims to complement each customer's face and fit their unique personality. Led by Leonard C. Shwom, RDO, a third-generation practitioner, the team at Gopen Optical is dedicated to providing fashion-forward prescription eyewear and exceptional personal service. Unlike large chain stores, A New Gopen Optical offers a personalized approach, ensuring that each customer finds the perfect frame and fit for their face. The company's experienced staff is fully prepared to provide top-notch service and styles, making them the go-to destination for those seeking high-quality prescription eyewear. With a strong focus on customer satisfaction, A New Gopen Optical makes prescription glasses on site, guaranteeing a precise fit and optimal vision. Located in historic Dedham Square at 584 High Street, the company invites customers to experience the personal touch that has set them apart for over 140 years. Whether you're looking for stylish frames, expert advice, or simply a more personalized approach to eyecare, A New Gopen Optical is the perfect choice. With their commitment to excellence and customer-centric approach, it's no wonder that A New Gopen Optical has remained a trusted name in the eyecare industry for generations.
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Customer Reviews
1 total reviews
Bernadette Fothergill
June 06, 2025Outdated Practices and Overpriced Frames
I recently visited A New Gopen Optical, expecting a personalized experience based on their reputation. Unfortunately, my encounter was underwhelming. The staff, although friendly, seemed to be stuck in the past with their approach to customer service. The frames they offered were stylish, but the prices were exorbitant, and I found similar designs at more affordable prices elsewhere. What bothered me the most was the lack of transparency regarding the pricing and the manufacturing process of the glasses. The on-site manufacturing, which they touted as a unique selling point, ended up taking longer than expected, and the final product did not quite live up to my expectations. For a company that prides itself on personalized service and high-quality products, I was disappointed by the generic advice and the push to sell more expensive frames. Perhaps it's time for A New Gopen Optical to rethink their strategy and embrace more modern practices that prioritize customer satisfaction and competitive pricing. Until then, I would caution potential customers to explore other options that offer better value for money.
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Company Information
Address
584 High Street, Dedham, MA